Thomas Smith

• Assisted with emergency situations such as dangerously leaning trees which prevented potential accidents.
• Assisted with mowing, trimming to specifications.
• Use of tools and mechanical equipment.

• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Adapting to customers needs with maximum flexibility
• Working in changing environments and appreciating health and safety legislations

• Worked collaboratively with kitchen staff for efficient service delivery.
• Communicated efficiently with fellow team members, fostering a harmonious working environment.
• Enhanced customer satisfaction by promptly attending to queries and requests.

Work experience gained at British Airways headquarters, specifically British Airways Operations Control, shadowing the Operations Duty Manager and learning about the worldwide British Airways operations.