ANTHONY ELEGBEDE
LONDON,City of London
Summary
Highly skilled professional with expertise in time management, collaboration, and detail orientation. Known for an approachable demeanour and the ability to foster productive teamwork while maintaining precision in tasks. Dedicated to leveraging core competencies to achieve organisational goals and drive success.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work history
Train Manager
SOUTHWEST TRAINS
LONDON, LONDON
12.1995 - 07.2013
- Delivered timely announcements to inform passengers of journey progress.
- Addressed seating issues promptly to prioritise passenger comfort.
- Handled emergencies effectively to ensure passenger safety.
- Implemented safety regulations rigorously for secure travel.
- Assisted elderly or disabled passengers onto the train, demonstrating excellent customer care skills.
- Facilitated swift boarding and alighting procedures at each stop ensuring minimal delays.
SECURITY OFFICER
TESCO
LONDON, LONDON
04.1992 - 03.1995
- Collaborated with local law enforcement agencies for enhancing site security measures.
- Upheld strict access controls for ensuring building security.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
Education
HIGHER NATIONAL DIPLOMA - NETWORK ENGINEERING (Nets)
ST PATRICK'S COLLEGE, LONDON
LONDON 09.2018 - 09.2020
Skills
Time management
Collaboration
Detail orientation
Approachable demeanor
- Train evacuation proficiency
- Microsoft office suite proficiency
- Revenue protection strategies
- Transport regulation knowledge
- Incident reporting tools
- Ticketing systems operation
- Emergency procedures implementation
- Punctuality monitoring
- Rail operations knowledge
- Railway infrastructure understanding
- Handling customer complaints
- Customer care standards
- Decision-Making proficiency
- Client confidentiality assurance
- Delivering on-board announcements
- Security protocols enforcement
- Resilience and persistence
- passenger care orientation
- Emergency protocol implementation
- Empathy and understanding
- Passenger conflict resolution
- Diplomacy and tactfulness
- Risk assessment capabilities
- Customer satisfaction monitoring
- Health and Safety Compliance
- Calm under pressure
- Multilingual
- Timetable management
- Clear communication
- Communication proficiency
- Time efficiency
- Security checks familiarity
- Courtesy in service
- Empathy towards passengers
- Resilience under pressure
- Passport verification
- Multilingual communication
- Regulatory compliance
References
References available upon request.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
HIGHER NATIONAL DIPLOMA - NETWORK ENGINEERING (Nets)
ST PATRICK'S COLLEGE, LONDON
09.2018 - 09.2020
Train Manager
SOUTHWEST TRAINS
12.1995 - 07.2013
SECURITY OFFICER
TESCO
04.1992 - 03.1995