Thomas Smart
Manchester,MAN
Summary
I am a hardworking and enthusiastic team player with a positive and friendly mindset. I have a variety of experience in different work sectors and believe i am a great asset to any team/workplace i join. I have a wide array of knowledge within the catering, sales and gardening industries, such as high quality customer service, using and maintaining equipment effectively and ensuring customers are satisfied with the final product/service they receive, all of which are transferable. I am not afraid to make mistakes and take pride in my ability to build upon constructive criticism in order to improve and ensure i become a better version of myself in and out of my workplace. Throughout my years of experience, i have maintained a high level of punctuality, ensuring my time is well managed.
Overview
3
3
years of professional experience
Work History
Catering Assistant
Home Based Catering Service
02.2024 - Current
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Inspected catering equipment and utensils regularly to manage wear and tear.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Oversaw catering orders to verify accuracy and completeness.
- Supported efficient kitchen operations by maintaining a clean and organized workspace.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Managed inventory to prevent shortages and eliminate waste, contributing to cost control.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
Landscape Gardener
Ryan's Gardening
03.2023 - 03.2025
- Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Educated clients on proper care practices for their gardens to sustain long-term plant health.
- Ensured healthy lawns using proper mowing techniques that promoted turfgrass vigor while minimizing pest issues.
- Minimized weed proliferation in landscaped areas through vigilant monitoring, manual removal, or targeted herbicide applications as needed.
- Consistently met project deadlines through diligent planning, organization, and time management skills.
- Expanded client base with high-quality workmanship, leading to increased word-of-mouth referrals.
- Increased client satisfaction by providing personalized gardening solutions tailored to their needs.
- Maintained a safe working environment by adhering to industry safety standards and conducting regular equipment inspections.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Sales and Marketing Assistant
Group Project LTD
08.2022 - 01.2023
- Assisted call-in customers with questions and orders.
- Contributed to product development based on customer feedback analysis, leading to enhanced offerings tailored towards specific buyer needs.
- Boosted sales revenue by developing and implementing targeted marketing strategies.
- Improved social media presence by creating engaging content that resonated with target audiences, driving follower growth and enhancing brand recognition.
- Assisted in the creation of sales presentations tailored to individual client needs, resulting in higher closing ratios.
- Managed customer expectations and helped navigate sales processes.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Created and distributed surveys for data collection and analysis.
Education
Diploma - Brickwork
Hopwood Hall
Middleton, United Kingdom07-2023
GCSE's -
St Matthews RC High School
Manchester, United Kingdom06-2021
Skills
- Food safety
- Meal delivery
- Safe food handling
- Food storage protocol
- Customer Service
- Reliability and punctuality
- Allergen awareness
- Using hand tools
- Garden maintenance
- Time management
- Team collaboration
- Maintaining equipment
- Verbal and written communication
Hobbies
In my spare time i enjoy strength training in my local gym, this is something i have had a passion for since a young age.
I also enjoy gaming and having a good laugh with my mates.
I am passionate about cooking and love making meals from scratch for myself and my family. This love for food kick started the decision to create a home basted catering service with a couple of family members.
Timeline
Catering Assistant
Home Based Catering Service
02.2024 - Current
Landscape Gardener
Ryan's Gardening
03.2023 - 03.2025
Sales and Marketing Assistant
Group Project LTD
08.2022 - 01.2023
Diploma - Brickwork
Hopwood Hall
GCSE's -
St Matthews RC High School
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