Strategically managed CRM to cultivate and expand high-value client relationships.
Maintained up-to-date insights on fashion trends and competitive landscape.
Fashion Advisor
CHANEL
Milan, Via Montenapolone 7, Italy
2023.06 - 2024.10
Opening team member at Montenapoleone and support in key boutiques across major cities.
Strong sales experience in Fashion, Watches, and Fine Jewellery.
Delivered exceptional client service and built lasting client relationships.
Collaborated with RTW, VM, and Style teams to optimize product performance.
Completed advanced trainings and supported new team development.
Client advisor
CELINE
London, 400 Oxford St, W1A 1AB, United Kingdom
2022.10 - 2023.05
Delivered an exceptional luxury client experience in line with the Celine greeting ceremony.
Built and managed a personal client portfolio through targeted clienteling and exclusive invitations.
Supported retail operations and stock management (merchandising, transfers, inventory).
Visual Merchandising:
Ensured compliance with VM standards in coordination with head office.
Styled and prioritized key pieces across RTW, leather goods, shoes, jewellery, and SLG.
Client advisor
SAINT LAURENT
London, 400 Oxford St, London W1A 1AB, United Kingdom
2021.07 - 2022.09
Delivered excellent sales service and achieved monthly targets.
Maintained high shop floor standards and managed stock.
Handled client requests and communicated promptly.
Built and nurtured strong client relationships.
Managed till operations and coordinated with other stores.
Istruzione
Diploma -
Itis Urbino E. Mattei
Urbino
2017
Competenze
Im a highly motivated individual with an international experiencein customer service and administration, willing to share and expand my knowledge My experience has all been people focused, whether that be working alone,as part of a team or leading a team I'm resilient, highly adaptable to newand changing circumstances, have a positive outlook and enjoy delivering results I'm an efficient team player who manage to outperform under preasure on several professional tasks and undertake with determination and punctuality I'm passionate about peopleand delivering the best customer service, delivering the best of myself and the brandI'm representing and when leading a team, work to create the right environment soeveryone can perform at their best
Matron (Band 7) Intensive Care Unit a Salford Royal NHS Foundation Trust NCAMatron (Band 7) Intensive Care Unit a Salford Royal NHS Foundation Trust NCA