Thomas Neuenhaus
Tamworth,Staffordshire
Summary
Trained barista with 2 years of experience and a solid foundation in food preparation, including adherence to food safety standards and allergen awareness. Thriving in high-pressure environments, I excel at delivering exceptional customer service while maintaining efficiency and quality. My versatility extends beyond the coffee bar, with interest and knowledge in the bartending industry. With a flexible schedule and a commitment to excellence, I am poised to contribute to a dynamic team.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work history
Hospitality team member
Pret A Manger
Tamworth, Staffordshire
2022.03 - Current
- Remained flexible to change shift patterns and cover absences with minimal notice.
- Offered assistance to help team members complete tricky tasks or meet tight deadlines.
- Understood and adhered to food safety and hygiene regulations.
- Served food and beverages, going the extra mile to deliver personalised customer service.
- Completed housekeeping duties to maintain clean and orderly Front Of House spaces.
- Reacted quickly to changing customer needs and shift priorities.
Winter Team member
Snowdome
, Staffordshire
2021.10 - 2022.01
- Provided excellent customer service to a variety of different age groups
- Worked in a constant high pressure environment over the busy Christmas period
customer service assistant (delivery)
Next
Tamworth, Staffordshire
2021.05 - 2021.09
- Provided support to colleagues on store floor.
- Maximised stock levels on the sales floor, consistently maintaining logical order in the stockroom to ensure efficient replenishment.
- Maintained a clean and safe work environment, strictly following company procedures to ensure all stockroom areas were clean, tidy and presentable at all times.
- Performed daily stock replenishment on a continual basis to maximise sales opportunities.
Education
Advanced technical diploma - Animal care
South Staffordshire College
Cannock, Staffordshire 2021.09 - 2023.06
A-Levels - Psychology, Sociology, Photography
Landau Forte Academy Tamworth Sixth Form
Tamworth 2019.09 - 2021.05
GCSEs - English, Science, Maths, History, Religious studies, Art
Tamworth Enterprise College and AET Academy
Tamworth 2014.09 - 2019.06
Skills
- Trained barista with 2 years of experience
- 2 years food preparation experience
- Excellent knowledge of food safety standards
- Excellent knowledge of allergens
- Experience within high pressure working environments
- Great customer service skills
- Availability and Flexibility
- knowledge around the bartending industry
- Full UK drivers license and personal vehicle
Hobbies
- Photography
- Art and design
- Personal fitness and wellbeing
- reading
- Live music
Timeline
Hospitality team member
Pret A Manger
2022.03 - Current
Winter Team member
Snowdome
2021.10 - 2022.01
Advanced technical diploma - Animal care
South Staffordshire College
2021.09 - 2023.06
customer service assistant (delivery)
Next
2021.05 - 2021.09
A-Levels - Psychology, Sociology, Photography
Landau Forte Academy Tamworth Sixth Form
2019.09 - 2021.05
GCSEs - English, Science, Maths, History, Religious studies, Art
Tamworth Enterprise College and AET Academy
2014.09 - 2019.06