

Experienced operational leader with over 40 years of professional experience, including 20 years of public service as a Crew Commander with Hertfordshire Fire & Rescue Service. Proven track record of leading people, managing resources and delivering service improvements within safety-critical and customer-focused environments. Extensive experience supporting vulnerable individuals, working in partnership with Social Services, healthcare providers and local authorities, and building trusted relationships across communities. Recognised for driving operational performance, developing teams and delivering positive outcomes for organisations and the people they serve.
• Led operational crews during emergency incidents and community safety activities.
• Managed personnel, resources and operational performance within a safety-critical environment.
• Worked closely with Social Services, healthcare professionals and partner agencies to identify and support vulnerable and high-risk members of the community.
• Conducted risk assessments, incident investigations and compliance monitoring.
• Delivered community fire safety education and prevention programmes.
• Developed strong leadership, decision-making and stakeholder engagement skills while serving local communities.
Throughout my 20-year career with Hertfordshire Fire & Rescue Service, I worked closely with Social Services, healthcare professionals, local authorities and community organisations to identify and support vulnerable residents. This included safeguarding activities, home safety initiatives, community education programmes and partnership working designed to improve safety, wellbeing and quality of life.