Thomas March
Buckinghamshire,Buckinghamshire
Summary
With a little over 40 years in the building/electrical industry, having managed various projects ranging from the installation of grand scale stand alone digital advertising bill boards to private dwelling extensions, I bring to the table a vast array of experience in effective and efficient management of operations along with the knowledge, skills and practical expertise to provide exceptional results.
Overview
44
44
years of professional experience
Work History
Driver Support Worker
Hertfordshire County Council
Baldock, Hertfordshire
2024.08 - Current
- Used safe driving practices at all times when operating vehicles.
- Maintained vehicle in optimum condition for safety and reliability.
- Conducted daily vehicle inspections to maintain safety standards and report necessary repairs.
- Conducted regular safety inspections by checking oil and breaks.
- Notified management of vehicle safety concerns and issues.
- Loaded vehicle, properly securing items to prevent load shifting and damage during transportation.
- Washed and cleaned vehicle exterior weekly, keeping vehicle presentable and clean.
- Planned best, safest and most efficient routes for journeys using navigational systems and maps.
- Followed highway codes at all times when driving company vehicles and transporting goods.
- Remained calm during rush hour and other stressful driving situations.
- Stayed vigilant and within safe driving practices when operating vehicles.
- Safely transported passengers to destinations, adhering to strict time schedules and road regulations.
- Secured passenger belongings for safe transport.
- Drove cautiously in bad weather conditions to maximise safety.
- Kept vehicle interior and exterior spotless by carrying out vehicle deep cleaning, including pressure washing, shining and hoovering.
- Safely operated different company vehicles, including cars, vans and light- and heavy-duty lorries.
- Managed efficient route planning for timely deliveries, utilising GPS and local traffic knowledge.
- Conducted regular vehicle inspections and performance tests to keep vehicle in safe and operational condition.
- Managed planning of efficient and safest routes for journeys using maps and GPS systems.
- Maintained a clean and tidy vehicle interior to ensure a pleasant journey for all passengers.
- Communicated effectively with other road users to prevent accidents and ensure smooth traffic flow.
- Recorded travel logs and vehicle maintenance reports to comply with company policies and legal requirements.
- Monitored vehicle performance and arranged for routine servicing to prevent breakdowns.
- Greeted passengers with warm, friendly welcome for an excellent first impression.
- Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.
- Assisted clients in loading and unloading of heavy items from vehicles, maintaining excellent customer satisfaction.
- Updated daily logs with routing information, vehicle details and notable incidents.
- Monitored traffic conditions to proactively adjust routes and keep clients updated on arrival times.
- Implemented fuel-efficient driving techniques to reduce operational costs and environmental impact.
- Performed routine light and deep cleaning of vehicle to maintain clean interior.
- Determined optimum route to meet schedule targets and satisfy customers.
- Navigated through diverse weather conditions, ensuring passenger safety and comfort at all times.
- Participated in regular training sessions to update driving skills and safety protocols.
- Upheld professional standards, representing the company positively in all interactions.
- Collaborated with dispatch team to receive and respond to daily transport assignments.
- Represented highest standards brand when on road.
- Followed despatch personnel orders to complete accurate, on-time stops.
- Stayed in communication with control centre to share and receive important updates.
- Continuously monitored traffic reports, forward-planning arrangements for travel delays where necessary.
- Engaged with customers to gather feedback, striving to enhance service quality continually.
- Engaged clients to create rapport and established long-term customer relationships through prompt and courteous service.
- Reported any incidents or accidents immediately, completing necessary documentation for insurance purposes.
- Utilised problem-solving skills to address and resolve unforeseen travel disruptions swiftly.
- Helped passengers with limited mobility into and out of vehicles.
- Adhered to strict confidentiality protocols regarding passenger and company information.
- Assisted individuals with special needs, ensuring safe boarding, seating, and disembarking.
- Facilitated group travel arrangements, coordinating with event organisers for optimal scheduling.
Driver
Speedway Transport Services
Victoria, Gozo (Malta)
2018.04 - Current
- I am currently contracted to transport children requiring wheelchair access from their home to their place of education and any other location when required during their school time.
- When schools are out I transport groups tours around the island.
Director of Operations
Self Employed
London, Greater London
2001.04 - 2017.11
- Installing lighting systems to the outdoor advertising industry in all the major cities through out the United Kingdom.
- Installation and maintenance of free standing advertising units on motorway service stations throughout the United Kingdom.
- Practised safety measures in using ladders and scaffoldings to position signs in high buildings.
- Checked work orders to monitor flow, prioritising urgent requests.
- Installed signs on-site by erecting and working on scaffolding, employing exceptional attention to detail and safety.
- Repaired and repainted broken or faded signs to maintain aesthetic appeal and appearance.
- Measured and calculated dimensions and space required to create signs of different sizes and shapes.
- Prepared detailed cost estimates to align with budget of clients.
- Built and maintained effective working relationships with clients, vendors and other stakeholders through diligent work ethics.
- Managed numerous campaigns for various companies completing projects within agreed timeframes while maintaining outstanding quality.
- Negotiated optimal placement of advertisements across different media types.
- Liaised between international client and product teams to achieve objectives and increase repeat business.
- Designed presentations and pitched to clients using communication and negotiation skills, converting and winning new business.
- Achieved tight deadlines across complex, time-critical projects to maximise client trust and meet objective delivery.
- Maintained strong relationships with various advertising agencies to obtain best price for installation services.
- Consulted with clients to better understand their needs, goals and requirements to determine most effective advertising methods.
- Used persuasive techniques to overcome objections and close new sales opportunities.
- Presented engaging media packages and advertising options to prospects.
- Helped customers design and do layout spec for ads.
- Delivered varied illustration proofs to clients to choose and approve.
- Answered calls from interested clients, relaying information and answering questions.
- Performed end-to-end management of clients from prospecting to account maintenance, providing consistent, first-class customer care.
- Provided clients with estimates of costs of advertising products to help with planning.
- Supplied clients with samples of previous work as proof of competence.
- Contacted existing clients to confirm product satisfaction and maintain excellent working relationships.
- Stayed current on industry trends, making recommendations to company to provide current and relevant services to clients.
- Negotiated pricing and contracts, providing ongoing support and regular follow-ups to ensure satisfaction.
- Monitored prices and products of competitors to identify and capitalise on market gaps.
Operational Firefighter
Hertfordshire Fire & Rescue Service
Hemel Hempstead, Hertfordshire
1994.02 - 2014.02
- 20 years as an operational firefighter attaining the rank of Crew commander.
General Builder
Self Employed
Hemel Hempstead, Hertfordshire
1994.02 - 2001.02
- General building services along with installation of fire prevention, detection & alarm systems before moving across to the outdoor advertising industry.
- Collaborated effectively with construction teams to enhance operational efficiency.
- Performed repair and maintenance tasks across domestic, commercial and industrial projects.
- Monitored construction processes to verify compliance with health and safety standards.
- Conducted thorough site and risk assessments ensuring safety of on-site staff.
- Identified health and safety issues.
- Performed site clean-up, keeping construction area tidy, organised and hazard-free.
- Resurfaced highways and laid kerbs and paving to maintain safety for all highway traffic.
- Kept on-site tradespeople supplied with equipment and materials necessary to complete work.
- Put up formwork panels to hold concrete in place as it sets.
- Laid concrete for foundations, floors and beams, following established processes to meet deadlines.
- Operated cranes, trucks and forklifts in compliance with safe working practices and procedures.
- Contributed to progress meetings to provide updates on project milestones.
Proprietor
Self Employed
Hemel Hempstead, Hertfordshire
1986.06 - 1994.02
- Having achieved the position of foreman I went on to start my own landscape gardening business. For 2 years I devoted 2 days a week working with a building firm as a general builder to gain further experience.
Apprentice Landscape Gardener
Industrial Landscapes Ltd
St Albans, Hertfordshire
1982.06 - 1986.07
- During my apprenticeship I was instructed on all aspects of industrial landscaping as well as spending 18 months working alongside the companies masonry specialist who taught me ornamental masonry work.
Education
GCSEs - English, Maths, Geography, Sciences & Physical Education.
The Hemel Hempstead School
Hemel Hempstead1982
Skills
- Excellent communication skills
- Risk management expertise
- Project management
- Motivational leadership style
- Operations management
- Processes and procedures
- Fire and safety guidance
- Health and safety orientations
Hobbies
- Running
- Athletics
- Boxing
- Rugby
- Trecking
- Climbing
- Sailing
- Diving
- Swimming
- Walking
Timeline
Driver Support Worker
Hertfordshire County Council
2024.08 - Current
Driver
Speedway Transport Services
2018.04 - Current
Director of Operations
Self Employed
2001.04 - 2017.11
Operational Firefighter
Hertfordshire Fire & Rescue Service
1994.02 - 2014.02
General Builder
Self Employed
1994.02 - 2001.02
Proprietor
Self Employed
1986.06 - 1994.02
Apprentice Landscape Gardener
Industrial Landscapes Ltd
1982.06 - 1986.07
GCSEs - English, Maths, Geography, Sciences & Physical Education.
The Hemel Hempstead School