Thomas Llewellyn

• Brand Ambassador for Hello Fresh and National Deaf Children's Society.
• Established strong relationships for repeat business.
• Participated in team meetings to strategise effective sales approaches.
• Stayed informed about latest product updates to provide accurate information to potential buyers.
• Generated interest in products by giving engaging presentations.
• Maintained a professional demeanour whilst dealing with challenging situations.
• Collaborated with team members, sharing best practices for success in the field.
• Demonstrated excellent communication skills to gain trust of potential customers.
• Handled objections, resulting in successful sales negotiations.

I enjoyed my time at the Ramada Hotel working as part of the Food and Beverage team. The hotel acted as a refugee facility for 100 people from all over the world, giving them somewhere to stay for however long they needed.

As part of the Food and Beverage team, my role consisted of:

• Prepared tables for guests and reset tables between customers.
• Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
• Cleared tables, wiped down and replaced cutlery between courses to limit service disruptions.
• Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
• Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences.
• Followed health and hygiene standards when handling food and cleaning restaurants.