Summary
Work history
Education
Skills
Timeline
Generic

Umayr Naeem

Blackburn,ENG

Summary

Accomplished retail professional with extensive expertise in merchandising arrangement and stock control insight. Demonstrates proficiency in understanding schematic diagrams and utilising retail software for efficient payment processing and sales target achievement. Skilled in building good client relationships, employing up-selling and cross-selling techniques, and ensuring customer retention. Experienced in cash handling, staff rota coordination, and maintaining dress code adherence. Committed to leveraging skills to drive sales growth and enhance customer satisfaction within a dynamic retail environment.

Work history

Door to door salesperson

TMG
Manchester
  • Engaged potential customers by effectively communicating product benefits and features.
  • Developed rapport with clients to establish trust and enhance customer satisfaction.
  • Conducted thorough market research to identify new sales opportunities in local areas.
  • Demonstrated strong product knowledge to answer customer queries and address concerns.
  • Maintained accurate records of customer interactions and sales activities for follow-up.
  • Assessed customer needs to suggest suitable products.
  • Provided feedback on customer preferences to assist in product development and marketing strategies.
  • Collaborated with team members to share best practices and improve overall sales performance.
  • Adapted sales techniques to meet unique needs of diverse clientele in various neighbourhoods.
  • Spoke to 100+ people daily

Front house staff member

kasaps
Bolton
  • Assisted customers with menu selections and provided recommendations based on preferences.
  • Maintained cleanliness and organisation of front house areas to enhance guest experience.
  • Supported team in delivering high-quality service during peak hours to ensure efficiency.
  • Processed customer orders accurately and promptly to minimise wait times.
  • Engaged with customers to gather feedback and address any concerns regarding service.
  • Coordinated with colleagues to organise seating arrangements for large parties and events.

Finance department intern

Euro Garages
Blackburn
  • Assisted in preparing financial reports and presentations for team meetings.
  • Conducted data entry and maintained accuracy of financial records within spreadsheets.
  • Researched industry trends to provide insights for financial decision-making.
  • Developed an understanding of financial software used for tracking expenses and revenues.
  • Conducted market research, ensuring company remained competitive.
  • Managed invoices and expense forms, reducing payment errors considerably.

Electrician

cctv
Blackburn
  • Installed electrical systems and components in commercial and residential properties.
  • Conducted routine maintenance checks on electrical systems to ensure optimal performance.
  • Collaborated with team members to troubleshoot and resolve electrical issues efficiently.
  • Interpreted technical drawings and schematics to execute electrical installations accurately.
  • Ensured compliance with safety regulations and electrical codes during all work activities.
  • Reduced energy consumption with efficient installation practices.

Education

SVQ Level 3 - Engineering

Blackburn College
Lancashire
09.2024 -

Skills

  • Merchandising arrangement
  • Understanding schematic diagrams
  • Building good client relationships
  • Up-Selling and cross-selling techniques
  • Stock control insight
  • Cash handling experience
  • Staff rota coordination
  • Dress code adherence
  • Sales target achievement
  • Retail software usage
  • Payment Processing
  • Retail sales techniques
  • Customer retention

Timeline

SVQ Level 3 - Engineering

Blackburn College
09.2024 -

Door to door salesperson

TMG

Front house staff member

kasaps

Finance department intern

Euro Garages

Electrician

cctv

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Umayr Naeem