Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Harding

Malvern,England

Summary

Offering strong interpersonal and communication skills with keen attitude to learn. Knowledgeable about maintaining clean and organised work environment, ensuring smooth operations. Enjoys to take on challenging new role harnessing my skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender

The Worcestershire Golf Club
Malvern Wells, Worcestershire
09.2023 - Current
  • Trained new staff members effectively, ensuring top-notch service standards were maintained.
  • Assisted in menu planning offering innovative ideas based on popular preferences.
  • Collaborated with team members to provide seamless service during busy periods.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Served guests spirits, lagers and stouts at bar.

Manufacturing engineer

RAM extrusion
Droitwich, Worcestershire
06.2022 - 06.2022

Optional work experience during Sixth Form.

  • Worked with dangerous machinery while being supervised.
  • Paid attention to the safety manual making sure to follow them at all times.
  • Followed the manufacturing rules making sure all product is up to the customers standards.

Bartender

Barnards Green Cricket Club
Malvern Link, Worcestershire
01.2021 - Current
  • Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
  • Managed stock levels efficiently, preventing shortage during peak hours..
  • Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
  • Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.
  • Inspected customer identification to verify age against legal standards.
  • Provided excellent service to customers, resulting in repeat business.
  • Input orders into register, calculated bills and collected payments.
  • Handled cash transactions securely minimising risk of theft or fraud.

Waiter

Peppe's Italian
Great Malvern, Worcestershire
11.2020 - 08.2023
  • Checked customer IDs to confirm age before selling age-restricted products.
  • Delivered food and drinks discreetly for seamless and unobtrusive service.
  • Prepared tables for guests and reset tables between customers.
  • Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
  • Accommodated special dietary requests, enhancing customer dining experience.
  • Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Paper deliverer

EKS Newsagent
Malvern Link, Worcestershire
05.2017 - 07.2020
  • Appropriately stacked delivery bags to best maintain quality of papers.
  • Completed sorting and delivery tasks in line with target timeframes.
  • Interacted with new and regular customers.
  • Enhanced customer satisfaction by delivering newspapers promptly and accurately.
  • Delivered papers punctually to maintain customer trust in our services.

Education

GCSEs - Maths, English literature, English language, Combined Science, Physical Education, Spanish,

The Chase School
Great Malvern, Worcestershire
09/2016 - 07/2021

A-Levels - Business and Physical Education

The Chase Sixth Form
Great Malvern, Worcestershire
09/2021 - 07/2023

Skills

  • Relationship-building
  • Decision making
  • Initiative taking
  • Self-motivation
  • Customer Service
  • Time Management


Certification

Full English driving licence.

Timeline

Bartender

The Worcestershire Golf Club
09.2023 - Current

Manufacturing engineer

RAM extrusion
06.2022 - 06.2022

Bartender

Barnards Green Cricket Club
01.2021 - Current

Waiter

Peppe's Italian
11.2020 - 08.2023

Paper deliverer

EKS Newsagent
05.2017 - 07.2020

Full English driving licence.

GCSEs - Maths, English literature, English language, Combined Science, Physical Education, Spanish,

The Chase School
09/2016 - 07/2021

A-Levels - Business and Physical Education

The Chase Sixth Form
09/2021 - 07/2023
Thomas Harding