Thomas Hadgu
Coventry,COV
Summary
Dynamic Customer Service Representative with a proven track record at Vandelay Industries, excelling in complaint resolution and customer relationship management. Leveraged product knowledge to enhance team performance and drive customer satisfaction. Recognized for innovative problem-solving skills, consistently delivering exceptional service and fostering positive customer experiences.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Representative
Vandelay idustries
Streatham , Tesco
2025.05 - 2026.01
- Assisted customers with inquiries and product information.
- Resolved customer complaints through effective communication and problem-solving.
- Processed customer orders accurately using company systems.
Food Customer Service
Vandelay industries
Stockholm , Sweiden
2020.01 - 2023.04
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Master of Science - Legal Studies
Globen
Maryatorget, Mar 2018.02 - 2022.07
Some College (No Degree) - Legal Studies
Fryshuset Gymnastik
Stockholm, StSkills
- Customer relationship management
- Product knowledge
- Order processing
- Complaint resolution
Timeline
Customer Service Representative
Vandelay idustries
2025.05 - 2026.01
Food Customer Service
Vandelay industries
2020.01 - 2023.04
Master of Science - Legal Studies
Globen
2018.02 - 2022.07
Some College (No Degree) - Legal Studies
Fryshuset Gymnastik