A highly organised professional with exceptional communication skills and extensive experience in managing a high volume of work. Proficient in Microsoft 365, with a proven track record of supporting senior staff and providing training to junior team members. Demonstrate strong self-motivation and effectiveness in remote working environments.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
Work history
Senior Insolvency Administrator
Greenfield Recovery Limited
Birmingham, West Midlands
06.2019 - Current
Working as part of a team within an office environment dealing with directors, creditors and debtors of insolvent companies.
Communicating with insolvency practitioners, managers, other members of staff and clients, in a professional matter, via physical meetings, virtual meetings, letters and emails.
Providing support to senior colleagues.
Handling sensitive information judiciously; upholding high standards of confidentiality. Dealing with difficult/awkward directors, creditors and debtors advising them in a professional manner regarding payments and any other complaints that they may have.
Effectively using body language, dress, conduct and speech in a professional manner
Use of different Microsoft Office programmes, mainly Outlook, Excel and Word.
Conducting necessary investigations into the affairs and financial records of insolvent companies.
Maintained up-to-date insolvency knowledge through continuous professional development activities.
Liaising with solicitors regarding legal proceedings related to insolvency matters; ensured seamless collaboration on complex issues.
Contribute actively in team meetings, with colleagues, solicitors, agents and other stakeholders.
Managing high caseload and being a point of communication between directors and insolvency practitioners.
Preparing statutory reports, ensuring regulatory compliance at all times.
Gate Staff
Twin Oaks Carboot Sale
Chesterfield, Derbyshire
05.2015 - 11.2023
Part of a team collecting money from members of the public upon their entry to the market, giving experience in high customer service and customer relations.
Handling money and being able to quickly total fees that customers are required to pay.
Demonstrated adaptability, flexibility and negotiation skills whilst undertaking tasks quickly and effectively.
Exam Invigilator
St Mary's RC High School
Chesterfield, Derbyshire
05.2017 - 06.2018
Cooperated with other invigilators as part of a team to maintain vigilance throughout the entire exam room,.
Provided calm environment for candidates through effective invigilation duties.
Liaised closely with exam coordinators for seamless conduct of examinations across multiple venues.
Ensured all candidates are seated correctly and only have appropriate examination equipment by clarifying the requirements and making sure they understand the rules of the examination paper.
For this role I also gained a DBS certificate.
Crew member
McDonald's
Tibshelf, Derbyshire
11.2015 - 03.2016
Worked as part of a team, communicating effectively and meeting targets to meet the demands of customers.
Completed online training courses in food hygiene and safety, fire, customer service and gambling law.
Education
Bachelor of Arts - Business Management
University of Derby
Derby
09.2016 - 05.2019
A-Levels - Business Studies, Product Design & Geography
St Mary's RC High School
Chesterfield, Derbyshire
09.2014 - 06.2016
GCSEs - 8x GCSE's (Grades A* to C)
St Mary's RC High School
Chesterfield, Derbyshire
09.2009 - 06.2014
Skills
Communication skills
Knowledge of Microsoft 365
Organising and managing a high volume of work
Supporting senior members of staff
Providing training to junior members of staff
Experience working remotely and self motivation
Affiliations
Watching and participating in sport
Spending time with family and friends
Outdoor cooking
Accomplishments
Gained a Chartered Management Institute accreditation as part of university studies.
Timeline
Senior Insolvency Administrator
Greenfield Recovery Limited
06.2019 - Current
Exam Invigilator
St Mary's RC High School
05.2017 - 06.2018
Bachelor of Arts - Business Management
University of Derby
09.2016 - 05.2019
Crew member
McDonald's
11.2015 - 03.2016
Gate Staff
Twin Oaks Carboot Sale
05.2015 - 11.2023
A-Levels - Business Studies, Product Design & Geography
Senior Customer Accounts Representative at Greenfield Global Limited (Sourcefit Philippines)Senior Customer Accounts Representative at Greenfield Global Limited (Sourcefit Philippines)
Social Worker at Greenfield Health System/ Henry Ford Health, Responsible for but not limitedSocial Worker at Greenfield Health System/ Henry Ford Health, Responsible for but not limited
Security and Safety Manager at Ayala Greenfield Development Corporation and Ayala Greenfield Estates Homeowners' Association, Inc.Security and Safety Manager at Ayala Greenfield Development Corporation and Ayala Greenfield Estates Homeowners' Association, Inc.