Eve Hopkins
Lutterworth,Leicestershire
Summary
I am a detail-oriented professional with extensive knowledge in insolvency procedures specifically members' and creditors' voluntary liquidation. I demonstrate strong IT competency and good knowledge in accounting software, ensuring accuracy in reporting and effective case management. In my current role i have shown strong resilience under pressure, a proactive attitude, and exceptional administrative organisation. I am skilled in customer service and team leadership, with a career goal to use these strengths in advancing organisational success and client and team satisfaction.
Overview
8
8
years of professional experience
Work history
Senior Insolvency Administrator
CBA Business Solutions
Leicester, Leicester
12.2021 - Current
- Contributed actively in team meetings; coming up with new ideas to increase efficiency and assist other members in their job roles.
- Achieved efficient case progression by assisting in the managing of insolvency cases from instruction to closure.
- Achieved a high level of client interaction for improved communication and relationship building.
- Created a new work flow throughout my employment so far to assist with efficiency.
- Manage a team of 5 others to ensure that all cases are progressed smoothly.
- Processed claims from creditors with keen attention to detail and accuracy.
Junior Insolvency Administrator
FA Simms & Partners
Claybrooke Parva, Leicestershire
11.2020 - 11.2021
- Learnt how to run a Members Voluntary Liquidation.
- Enhanced my communication skills by liaising with clients via email and telephone.
- Built positive relationships with other staff members and helped on new jobs where needed.
- Assisted with the preparation of statutory reports, ensuring regulatory compliance was adhered to.
Assistant Accountant/Bookkeeper
PWH Accountants
Lutterworth, Leicestershire
11.2018 - 10.2020
- Maintained electronic files in an organised manner to assist the managers prior to preparing accounts.
- Utilised QuickBooks for efficient and accurate bookkeeping tasks.
- Utilised Sage to assist with Bank Reconciliations
Waitress
Crab & Cow
Leire, Leicestershire
11.2018 - 10.2020
- Assisted in optimising workflow in busy periods through successful coordination with the kitchen staff and other waiters/waitresses.
- Utilised professional communication skills to resolve customer complaints.
- Ensured guest satisfaction through attentive and prompt service.
- Maintained clean and organised dining area.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
Education
NVQ Level 2 - AAT
South Leicestershire College
LeicesterNVQ Level 3 - AAT
South Leicestershire College
LeicesterDiploma of Higher Education - Business and Marketing Extended Diploma
South Leicestershire College
LeicesterGCSEs -
Lutterworth High School
Lutterworth, LeicestershireSkills
- Insolvency procedures knowledge
- Accounting software use
- Case management proficiency
- Creditors' voluntary liquidation knowledge
- Accuracy in reporting
- Proactive attitude
- Strong it competency
- Administrative organisation
- Spreadsheet competencies
- Resilience under pressure
- Customer Service
- Team Leadership
Affiliations
- In my spare time I am typically spending time with my horses or competing. This has taught me patience and resilience alongside very strong organisational skills.
- I also have a strong interest and passion for photography. Outside of work i am a freelance equine photographer and spend time with my friends capturing their memories with their horses.
- I spend the rest of my time with my partner and family (including our dogs). This helps me decompress to ensure i am always my best version of myself.
References
References available upon request.
Timeline
Senior Insolvency Administrator
CBA Business Solutions
12.2021 - Current
Junior Insolvency Administrator
FA Simms & Partners
11.2020 - 11.2021
Assistant Accountant/Bookkeeper
PWH Accountants
11.2018 - 10.2020
Waitress
Crab & Cow
11.2018 - 10.2020
NVQ Level 2 - AAT
South Leicestershire College
NVQ Level 3 - AAT
South Leicestershire College
Diploma of Higher Education - Business and Marketing Extended Diploma
South Leicestershire College
GCSEs -
Lutterworth High School