Summary
Overview
Work history
Education
Skills
Timeline
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Thomas Duthie

Bishops Itchington,Warwickshire

Summary

Safety-conscious security team member and leader with excellent communication and customer service abilities. I'm physically dexterous and able to monitor situations and premises with a distinct level of attention to detail, with the skills to think fast on my feet.

Highly experienced in direct conflict management and conflict resolution.

Overview

16
16
years of professional experience
3
3
years of post-secondary education

Work history

Teen Life Coach

Tom Duthie Coaching
09.2024 - Current
  • Utilised cognitive behavioural approaches for improved mental health outcomes.
  • Developed personalised life strategies for enhanced wellbeing and balance.
  • Designed resilience-building exercises, enhancing personal strength under pressure.
  • Helped individuals navigate career transitions smoothly using targeted skill assessments.
  • Advanced personal development with bespoke coaching methodologies.
  • Provided emotional support, fostering a positive mindset.
  • Empowered clients with decision-making skills leading to confident life choices.
  • Implemented stress management techniques, improving overall quality of life.
  • Improved client self-awareness by conducting insightful coaching sessions.
  • Enhanced client's goal achievement with tailored action plans.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Listened to clients' current struggles to signpost relevant support.
  • Encouraged work-life balance via mindfulness practices and time management techniques.

Security Officer

Event Management and Security
London and Various locations , London
02.2015 - Current
  • Updated team and coordinated responsibilities using two-way radio system.
  • Covered evening and weekend shifts to meet company goals.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Inspected fire escapes, extinguishers and emergency lighting systems.
  • Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
  • Delivered emergency procedures and liaised with police, firefighters and medical staff.
  • De-escalated threatening behaviour with firm and commanding presence.
  • Warned offenders about rule infractions and violations, evicting violators from premises.
  • Patrolled facilities to prevent crime and unruly behaviour.
  • Monitored, authorised and recorded entrance and departure of vehicles and visitors.
  • Checked bags and identification with keen eye for detail.
  • Authorised entrance papers, granting building access and recording arrival times to maintain security.
  • Signed in and issued passes to visitors and contractors.

Personal Security Operative

Private Security firm
London, Various locations
01.2014 - Current
  • Assist in the protection of high - value individuals and their families, including celebrities, politicians and royals.
  • Managed access control systems to prevent unauthorised entries into the premises.
  • Enhanced client's peace of mind by providing 24 and 7 security coverage.
  • Detected suspicious activities, preventing potential breaches of security.
  • Coordinated with local law enforcement for improved security operations.
  • Patrolled assigned areas regularly ensuring no unsanctioned activity occurred.
  • Maintained client safety by performing routine security checks.
  • Disarmed potentially dangerous situations using professional de-escalation techniques.
  • Escorted VIP clients during high-profile events and public appearances.
  • Implemented first aid and trauma management using calm and precise approach.
  • Regularly update security protocols based on current events, new information from clients and personal experience.
  • Remained flexible in rapidly moving environment and adapted to developing situations.
  • Completed regular patrols after business hours, preventing intrusions and detecting problems.
  • Collaborated with security teams and emergency services to resolve urgent situations.
  • Completed thorough incident reports, recording exact observations, occurrences and witness statements.
  • Provided personal escort services for high-profile clients, ensuring their safety.
  • Planned routes and applied tactical driving to effectively protect clients.

Court Bailiff

Cder Group
Birmingham
07.2019 - 02.2023
  • Managed high volume client caseloads through planning and organisation.
  • Drafted accurate legal documentation from comprehensive research.
  • Handled case documentation safely and securely for optimised client confidentiality.
  • Explained client rights and entitlements to devise action for legal proceedings.
  • Offered comprehensive client advice across various legal matters.
  • Liaised professionally with external legal teams for smooth case management.
  • Served court summonses and orders for prompt action.
  • Coordinated case evidence to support positive client outcomes.
  • Reviewed legal documents for accuracy and compliance.
  • Distributed client bills and sought prompt payment.
  • Performed additional research and evidence gathering to strengthen client cases.

Barber

Cutlers Barbers
High Wycombe, Buckinghamshire
06.2017 - 04.2019
  • Consulted with clients to assess personal style preferences and unique needs.
  • Used scissors, trimmers, clippers, razors and brushes to achieve perfect hair finishes.
  • Educated clients on self-maintenance for healthy hair, recommending and selling suitable products.
  • Maintained regular client lists alongside walk-in clients, consistently meeting salon demand.
  • Cleaned work areas and sanitised equipment for good salon hygiene.
  • Stayed aware of current hair trends, cutting techniques and styles.

Head Doorman

Bridgegate
Central London, London
01.2010 - 05.2015
  • Monitored guest behaviour, maintaining a positive, safe environment at all times.
  • Supervising teams of security personal, managing their rosters, performance, abilities and strengths.
  • Checking correct correspondence in an accordance with the companies entry policy to ensure establishment age-limit requirements are consistently adhered to.
  • Used outstanding interpersonal skills to resolve threatening incidents calmly and professionally.
  • Liaised with additional authorities as needed, optimizing guest safety and wellbeing.
  • Welcomed guests in a friendly, professional manner.
  • Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
  • Wrote detailed reports of all security breaches and investigations.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
  • Orchestrated building safety measurements to maintain security and protect residents.


Education

NVQ Level 2 - Barbering

London School of Barbering
London
01.2017 - 01.2017

Diploma of Higher Education - Public Servies

BCA College
Maidenhead, Windsor and Maidenhead
09.2008 - 06.2011

Close Protection Officer - Close Protection Security

Security

Skills

  • SIA License
  • First aid trained
  • Team leading abilities
  • Visitor screening
  • Crowd control
  • Behavior control
  • Body search techniques
  • Restraint and escorting techniques
  • Problem solving
  • Outstanding communicator
  • Outstanding customer service skills
  • Violence prevention
  • Security personnel training
  • Physical restraint training

Timeline

Teen Life Coach

Tom Duthie Coaching
09.2024 - Current

Court Bailiff

Cder Group
07.2019 - 02.2023

Barber

Cutlers Barbers
06.2017 - 04.2019

NVQ Level 2 - Barbering

London School of Barbering
01.2017 - 01.2017

Security Officer

Event Management and Security
02.2015 - Current

Personal Security Operative

Private Security firm
01.2014 - Current

Head Doorman

Bridgegate
01.2010 - 05.2015

Diploma of Higher Education - Public Servies

BCA College
09.2008 - 06.2011

Close Protection Officer - Close Protection Security

Security
Thomas Duthie