Safety-conscious security team member and leader with excellent communication and customer service abilities. I'm physically dexterous and able to monitor situations and premises with a distinct level of attention to detail, with the skills to think fast on my feet.
Highly experienced in direct conflict management and conflict resolution.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work history
Teen Life Coach
Tom Duthie Coaching
09.2024 - Current
Utilised cognitive behavioural approaches for improved mental health outcomes.
Developed personalised life strategies for enhanced wellbeing and balance.
Designed resilience-building exercises, enhancing personal strength under pressure.
Helped individuals navigate career transitions smoothly using targeted skill assessments.
Advanced personal development with bespoke coaching methodologies.
Provided emotional support, fostering a positive mindset.
Empowered clients with decision-making skills leading to confident life choices.
Implemented stress management techniques, improving overall quality of life.
Improved client self-awareness by conducting insightful coaching sessions.
Enhanced client's goal achievement with tailored action plans.
Established and maintained working relationships with clients based on trust and non-judgement.
Listened to clients' current struggles to signpost relevant support.
Encouraged work-life balance via mindfulness practices and time management techniques.
Security Officer
Event Management and Security
London and Various locations , London
02.2015 - Current
Updated team and coordinated responsibilities using two-way radio system.
Covered evening and weekend shifts to meet company goals.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Inspected fire escapes, extinguishers and emergency lighting systems.
Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
Delivered emergency procedures and liaised with police, firefighters and medical staff.
De-escalated threatening behaviour with firm and commanding presence.
Warned offenders about rule infractions and violations, evicting violators from premises.
Patrolled facilities to prevent crime and unruly behaviour.
Monitored, authorised and recorded entrance and departure of vehicles and visitors.
Checked bags and identification with keen eye for detail.
Authorised entrance papers, granting building access and recording arrival times to maintain security.
Signed in and issued passes to visitors and contractors.
Personal Security Operative
Private Security firm
London, Various locations
01.2014 - Current
Assist in the protection of high - value individuals and their families, including celebrities, politicians and royals.
Managed access control systems to prevent unauthorised entries into the premises.
Enhanced client's peace of mind by providing 24 and 7 security coverage.
Detected suspicious activities, preventing potential breaches of security.
Coordinated with local law enforcement for improved security operations.
Patrolled assigned areas regularly ensuring no unsanctioned activity occurred.
Maintained client safety by performing routine security checks.
Disarmed potentially dangerous situations using professional de-escalation techniques.
Escorted VIP clients during high-profile events and public appearances.
Implemented first aid and trauma management using calm and precise approach.
Regularly update security protocols based on current events, new information from clients and personal experience.
Remained flexible in rapidly moving environment and adapted to developing situations.
Completed regular patrols after business hours, preventing intrusions and detecting problems.
Collaborated with security teams and emergency services to resolve urgent situations.
Cleaned work areas and sanitised equipment for good salon hygiene.
Stayed aware of current hair trends, cutting techniques and styles.
Head Doorman
Bridgegate
Central London, London
01.2010 - 05.2015
Monitored guest behaviour, maintaining a positive, safe environment at all times.
Supervising teams of security personal, managing their rosters, performance, abilities and strengths.
Checking correct correspondence in an accordance with the companies entry policy to ensure establishment age-limit requirements are consistently adhered to.
Used outstanding interpersonal skills to resolve threatening incidents calmly and professionally.
Liaised with additional authorities as needed, optimizing guest safety and wellbeing.
Welcomed guests in a friendly, professional manner.
Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
Wrote detailed reports of all security breaches and investigations.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Responded quickly to emergency situations to assess and deflect issues.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Secured premises and personnel by patrolling property
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Investigated suspicious activities and persons to maintain security of premises.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
Orchestrated building safety measurements to maintain security and protect residents.
Education
NVQ Level 2 - Barbering
London School of Barbering
London
01.2017 - 01.2017
Diploma of Higher Education - Public Servies
BCA College
Maidenhead, Windsor and Maidenhead
09.2008 - 06.2011
Close Protection Officer - Close Protection Security
Security
Skills
SIA License
First aid trained
Team leading abilities
Visitor screening
Crowd control
Behavior control
Body search techniques
Restraint and escorting techniques
Problem solving
Outstanding communicator
Outstanding customer service skills
Violence prevention
Security personnel training
Physical restraint training
Timeline
Teen Life Coach
Tom Duthie Coaching
09.2024 - Current
Court Bailiff
Cder Group
07.2019 - 02.2023
Barber
Cutlers Barbers
06.2017 - 04.2019
NVQ Level 2 - Barbering
London School of Barbering
01.2017 - 01.2017
Security Officer
Event Management and Security
02.2015 - Current
Personal Security Operative
Private Security firm
01.2014 - Current
Head Doorman
Bridgegate
01.2010 - 05.2015
Diploma of Higher Education - Public Servies
BCA College
09.2008 - 06.2011
Close Protection Officer - Close Protection Security