IT Technician Apprentice Cambridge Regional College
Cambridge
01.2020 - 01.2021
Carried out hardware and software updates across campus systems, improving reliability, security, and performance.
Diagnosed and resolved technical issues with classroom and office equipment, minimizing downtime and disruption.
Provided responsive first-line IT support to staff and students, ensuring a smooth user experience.
Supported the maintenance and development of college IT infrastructure, contributing to more efficient daily operations.
Built strong troubleshooting, problem-solving, and technical support skills through hands-on experience in a busy academic environment.
Show description