Saqlain Hayder
London,ENG
Summary
- Self-motivated and dependable professional offering many years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders, and general inquiries. Career history achieving high performance with minimal supervision.
- Dynamic Waiter experienced in FOH and BOH functions. Engaging communicator with exceptional customer service and food-handling skills. Skilled in memorizing menu items and taking accurate drink and food orders.
Overview
2
2
years of professional experience
Work History
Waiter
Needoo Grill
London, Eng
11.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Delivered food and beverages to tables promptly and courteously.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food preparation.
- Resolved customer complaints with professionalism and care.
- Supported training new staff in restaurant procedures and service standards.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Took orders from patrons accurately and efficiently.
Waiter
Nagina Resturent
London, Eng
12.2024 - 10.2025
- Took and processed customer orders accurately and efficiently.
- Delivered exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness of tables and dining areas throughout service shifts.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Resolved customer inquiries and complaints to enhance dining experience.
- Restocked supplies and assisted in inventory management as needed.
- Took orders from patrons accurately and efficiently.
- Checked with customers to ensure that they were enjoying their meals.
- Provided excellent customer service to ensure repeat customers.
Education
MSc - information technology
University of west of Scotland
Skills
- Excellent customer service and guest relations
- Food and beverage preparation and service
- Taking orders accurately and efficiently
- Knowledge of menu items, ingredients, and allergens
- Table setup, clearing, and maintaining dining areas
- Cash handling and payment processing
- Barista skills and beverage preparation
- Strong communication and teamwork skills
- Ability to work in a fast-paced environment
- Maintaining hygiene, cleanliness, and food safety standards
- Following health and safety procedures
- Stock checking, replenishment, and inventory support
- Handling customer requests and resolving issues professionally
- Time management and multitasking abilities
- Attention to detail and maintaining service quality
Languages
Excellent, Excellent, Good, Excellent, Excellent, Excellent
Personal Qualifications
MSc information technology, University of west of Scotland, 03/2023
Languages
English
Advanced
C1
Urdu
Proficient
C2
Hindi
Proficient
C2
Timeline
Waiter
Needoo Grill
11.2025 - Current
Waiter
Nagina Resturent
12.2024 - 10.2025
MSc - information technology
University of west of Scotland