Summary
Overview
Work history
Skills
Voluntary Roles
Timeline
Generic

Thomas Bowles

Ford,Buckinghamshire

Summary

Innovative Transformation Manager with talent for strategic planning, change management & creative thinking; I excel in leadership and stakeholder engagement to enable bold product redesigns and implementation of digital tools across the NHS. 5+ years of working with the NHS to sell, launch and embed new digital systems across clinical and non-clinical teams.

Overview

18
18
years of professional experience

Work history

Digital Product and Transformation Manager

Soar Beyond
Hemel Hempstead
09.2023 - Current

I am responsible for our internal and external facing digital solutions, this includes owning the overall digital strategy and working closely with NHS senior leaders to align our product offerings.

  • Successfully implemented an ai strategy to improve internal process' and product offerings
  • Owned largest NHS contract where we launched into 50+ NHS Trusts within a 3 month intensive programme
  • Worked with our founders to align product roadmaps to wider company strategy
  • Product managed re-development of a previous digital solution to be compliant with NHS standards (DTAC) and created a scalable digital solution
  • Line managed (5 direct reports, responsible for a team of 8) and grew the delivery team consisting of Programme managers, Project managers and digital support teams
  • Successfully took our products through IP protection processes to position us as market leaders and protect our brand
  • Led on a number of accelerator programmes, attending various events to help us find partner organisations for large complex programmes
  • Launched and delivered digital programmes within the pharmaceutical industry to support with the growth and development of Market Access teams
  • Owned and redeveloped company wide reporting process' from operational reports to board level reports
  • Key speaker for the company on the subject of digital adoption within the NHS.

Business Operations Manager

Soar Beyond
Hemel Hempstead
04.2022 - 09.2023

My aim was to transform outdated business processes and prep the company for scale.

  • Achieved a number of accreditations: Cyber Essentials, Sponsorship through Innovate UK, IP protection across the business, DTAC (NHS Digital standards)
  • Reinvented and successfully launched new sales to finance process which included sales reporting across the business providing board level reports
  • Improved and updated Project Management processes to standardise, improve reporting metrics and automate
  • Manged migration programmes from Dropbox to Sharepoint
  • Developed an internal digital support team to reduce external costs and upskill current staff


Project Manager & CQC Registered Manager

EMFS Group
Oxford, Oxfordshire
11.2020 - 04.2022

Responsible for compliance and digital programmes across the company after EMC merged to a group structure.

  • Managed a team of over 30 clinical and non-clinical teams
  • As registered manager, overall responsibility for compliance across 4 site throughout the south of England
  • Aligned and managed the business operations functions throughout company merger, this included owning all digital estate and migrating to a single tenant, aligning finance practices from 3 companies into 1 and managing the change process with staff
  • Co-developed and launched an 'Uber' style booking system for non-emergency Ambulance bookings, to reduce ward waiting times
  • Assisted as a ECA and blue light through COVID.

Business change manager

EMC Medical Services
Oxford, Oxfordshire
04.2019 - 11.2020

My goal was to help scale the business and provide positive change across the business.

  • Grew the company head size from under 20 to over 60, due to an increase in NHS commissioned contracts
  • Initiated and drove recruitment activities across the business
  • Digitised the business to help with reporting and effectiveness
  • Increased the company from 1 site to 3 sites across the Oxfordshire region
  • Key contact for clients across the NHS with year on year re-commissioned services
  • Implemented audit process to provide key evidence for CQC audits and owned compliance activities
  • Attended and contributed at national top table exercises for large scale events

Studio Graphics Lead

Sky Sports
London
10.2013 - 04.2019

I led on the development and deployment of live studio graphics across a number of sports, my key line was Formula 1 where I travelled with the team to provide on-site graphics for live broadcasts. Outside of the Formula 1 season I provided graphics for Premier League football. This role was extremely fast paced and helped me manage how I worked under pressure.

Editorial assistant

Sky Sports
London
07.2009 - 10.2013

I cut short features for live broadcast across Sky Sports programming, I also wrote scripts, running orders and supported with live shoots in a number of locations.

Runner

Sky Sports
London
07.2007 - 07.2009

I joined Sky Sports as a runner, supporting with a number of basic tasks throughout the live production process and worked closely with Directors, Producers, Presenters and studio guests.

Skills

  • Digital Product road mapping
  • Digital compliance, specialising in NHS / Healthcare space
  • Creation and implementation of company wide policy
  • Strategic thinking
  • Change management
  • Creative thinking
  • Commercial Awareness
  • Excellent interpersonal skills
  • Technical roadmap development

Voluntary Roles

Advisory Board Member

Outdoors for all charity

February 2024 - July 2024

Worked as a small team with the board to provide recommendations on initiatives to fund which aligned to the charities vision and strategy.


Retained Firefighter

Oxfordshire Fire and Rescue

October 2017 - August 2021



Timeline

Digital Product and Transformation Manager

Soar Beyond
09.2023 - Current

Business Operations Manager

Soar Beyond
04.2022 - 09.2023

Project Manager & CQC Registered Manager

EMFS Group
11.2020 - 04.2022

Business change manager

EMC Medical Services
04.2019 - 11.2020

Studio Graphics Lead

Sky Sports
10.2013 - 04.2019

Editorial assistant

Sky Sports
07.2009 - 10.2013

Runner

Sky Sports
07.2007 - 07.2009
Thomas Bowles