Thenugha Gowrisangar
Eastham,Newham
Summary
Dedicated sales assistant recognized for delivering exceptional customer support and fostering strong client relationships. Committed to maintaining accuracy in financial transactions while ensuring positive customer experiences. Results-driven team leader with extensive experience in financial auditing and compliance. Skilled in conducting thorough audits, identifying regulatory breaches, and enhancing team performance to ensure accuracy and accountability in financial operations.
Overview
12
12
years of professional experience
Work History
Sales Assistant
Suriya Jewels Ltd
Eastham, Newham
12.2024 - Current
- Provided helpful, attentive sales support to generate positive customer feedback.
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
Team Leader - Audit Operations
Evolv International (Private) Limited
Colombo, Srilanka
01.2017 - 10.2019
- Conducted independent financial and compliance audits of SMSFs to ensure accuracy of financial records and legitimacy of transactions.
- Ensured compliance with regulatory requirements under SIS Act and ATO by identifying breaches and documenting findings with comprehensive audit trails.
- Conducted ownership verification and valuation of assets while applying rigorous fraud-risk awareness and professional scepticism.
- Evaluated internal controls governance practices to ensure compliance and accountability.
- Delivered evidence-based audit opinions while orchestrating multiple audits within stringent regulatory timelines, ensuring unwavering independence and confidentiality.
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
Accounts Assistant - Pre Auditor
BPO Connect
Colombo, Srilanka
05.2014 - 01.2017
- Scrutinised SMSF financial statements, ledgers, and bank records to guarantee accuracy, completeness, and consistency before final audit review.
- Conducted detailed reconciliations and evidence checks to ensure legitimacy of financial transactions and account balances.
- Reviewed member contributions and pension payments for accuracy, ensuring compliance with fund records.
- Produced structured audit working papers and documentation trails to enhance auditor's final opinion while managing multiple files within strict timelines.
Education
CMA (Certified Management Accountant)
Srilanka01-2016
AAT
Srilanka01-2014
Ramanathan Hindu Ladies College
SrilankaSkills
- Customer relationship management, client support, patience and empathy
- Sales support, product knowledge, problem solving, team collaboration
- Compliance checking, basic financial analysis, accuracy in records
- Till operation, cash handling, store opening and closing
- Computer literacy, ability to work under pressure, resilience
Timeline
Sales Assistant
Suriya Jewels Ltd
12.2024 - Current
Team Leader - Audit Operations
Evolv International (Private) Limited
01.2017 - 10.2019
Accounts Assistant - Pre Auditor
BPO Connect
05.2014 - 01.2017
CMA (Certified Management Accountant)
AAT
Ramanathan Hindu Ladies College