Thea Piercy
Cardiff,Somerset
Summary
A highly organised professional with exceptional interpersonal and communication skills, adept at fostering teamwork and collaboration to create a cohesive workplace. Demonstrates strong organisation and time management abilities to consistently meet goals to the required standard. Committed to leveraging these skills in a dynamic environment to drive success and efficiency.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work history
Crew trainer
McDonald's
Street , Somerset
2023.08 - Current
- Responsible for training new members to a high standard, assuring they learn all procedures correctly and feel confident in their role.
- Management responsibilities such as leading an area for that shift to support my shift managers.
- Corrective coaching of fellow employees to ensure customer service is completed to the highest standard
- Dealing with customer complaints or queries when necessary.
CAMHS volunteer
NHS
, somerset
2022.07 - Current
- Taking part in the interview panels alongside professionals for new positions within CAMHS and CEDS
- Speaking at national paediatric training conferences as an 'expert by experience'.
- Public speaking to professionals on how we should be bettering the service for young people, giving feedback on what is effective and what should be changed.
- Finding new ways that we can support young people in and around the service, ensuring young people feel safe, valued and heard.
Wedding coordinator
Brympton House Weddings
Yeovil , Somerset
2021.09 - 2025.08
- Ensured smooth execution of weddings by coordinating with vendors, staff and the guests.
- Facilitated successful weddings by managing all day-of logistics.
- Addressed last-minute changes effectively, ensuring minimal disruption to events.
- Ensuring that my clients are fully comfortable for the duration of the day and that they have confidence in me to manage.
- Prepared comprehensive event timelines to ensure seamless flow of activities.
Education
A-Levels - Psychology, Philosophy and Geography
Strode college
2022.09 - 2024.06
Skills
- Interpersonal and communication skills, to effectively listen and connect with others
- Teamwork and collaboration with many different people to create a cohesive workplace, taking into account the needs of others
- Organisation and time management to ensure that goals are met to the standard required
References
References available upon request.
Timeline
Crew trainer
McDonald's
2023.08 - Current
A-Levels - Psychology, Philosophy and Geography
Strode college
2022.09 - 2024.06
CAMHS volunteer
NHS
2022.07 - Current
Wedding coordinator
Brympton House Weddings
2021.09 - 2025.08