Millie Lewis
Hamilton
Summary
Having worked in customer service since the age of 16, I have gained extensive experience in fast-paced environments and am now eager for a new challenge where I can apply my skills in a fresh setting. My adaptability, and my enthusiasm for delivering excellent customer experiences align perfectly with the key responsibilities of this role.
Overview
2026
2026
years of professional experience
Work history
Crew trainer
McDonald’s
09.2021 - 04.2025
- Delivered high-quality customer service in a fast-paced environment, receiving commendations for professionalism and reliability
- Promoted to Crew Trainer in recognition of leadership skills, reliability, and ability to deliver excellent customer service
- Maintained efficiency during busy periods while upholding high standards of food preparation and customer interaction
- Developed strong multitasking and teamwork skills, contributing to smooth operations during peak hours
- Frequently took initiative, assisting management with additional tasks beyond regular duties
Volunteer
Glenlee Primary School
- To gain experience I assist in helping a Primary two class weekly and have assisted teachers with classroom activities and provided support to students, developing patience, empathy, and excellent communication skills
- Enhanced organizational skills by balancing weekly volunteering commitments with university studies and part-time work
Education
History/Politics
University of Glasgow
Skills
- Customer Service: I am friendly and approachable and genuinely enjoy the ability to connect and ensure positive interactions with every customer
- Teamwork & Morale: I have ability to collaborate effectively and maintain high team morale during busy or challenging times
- Time Management: Skilled in balancing multiple responsibilities while maintaining high performance
- Adaptability: Comfortable working in fast-paced, dynamic environments with a positive attitude
- Enthusiasm: Dedicated to completing tasks with energy and attention to detail, ensuring consistent results
Timeline
Crew trainer
McDonald’s
09.2021 - 04.2025
History/Politics
University of Glasgow
Volunteer
Glenlee Primary School
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