Terry Pace
Basildon,Essex
Summary
Accomplished professional specialising in direct sales and brand promotion, with proven leadership and communication skills. Expertise in customer relationship management software and Microsoft Office Suite, consistently achieving targets and monitoring KPIs. Skilled in financial budgeting, pricing strategy execution, and quality assurance compliance, facilitating effective interdepartmental collaboration. Dedicated to enhancing product knowledge and driving organisational success through resilience and adaptability.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work history
Commercial Area Manager/ Officer
London Borough of Hackney
London, Hackney
01.2012 - 12.2025
- Analysed sales data regularly for informed decision-making processes.
- Led multiple teams across different areas, fostering collaboration and communication.
- Streamlined operations by introducing innovative managerial procedures.
- Handled crisis situations promptly and efficiently, minimising potential risk or damage.
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Increased customer satisfaction by resolving issues.
- Managed high-value client portfolio for effective relationship building.
- Increased annual revenue through comprehensive sales strategies.
Commercial Waste & Recycling Senior Processing Officer
London Borough of Hackney
London, Hackney
01.2009 - 01.2011
- Coordinated team efforts to achieve successful project completions.
- Maintained accurate records through meticulous data entry practices.
- Conducted regular audits to ensure compliance with established standards.
- Processed applications efficiently, resulting in high customer satisfaction.
Store Manager
JJB Sport PLC
01.2006 - 01.2008
Assistant Store Manager
JJB Sport PLC
01.2004 - 01.2005
Sales Advisor/ Team Leader
JJB Sport PLC
01.2002 - 01.2003
Education
GCSEs - English, Maths, Science, Physical Education, Art, History & Geography
Blessed John Roache
London 09.1998 - 06.2002
Skills
- Target achievement
- Direct sales techniques
- Brand promotion strategies
- Customer relationship management software
- Leadership excellence
- Quality assurance compliance
- Interdepartmental liaison
- Decision-Making proficiency
- Resilience and adaptability
- Microsoft office suite proficiency
- KPIs mastery
- Influential communication
- Product knowledge cultivation
- Pricing strategy execution
- Target achievement focus
- Financial budgeting
- Product knowledgeability
- KPI monitoring and analysis
- Ethical conduct
- Area sales reporting
- Strategic visioning
- Change implementation acumen
- Customer Service
- Product knowledge
Affiliations
- Sports, Football, Boxing & Motor Sport
- Travelling & Holidays
- Quality Family Time
Accomplishments
Health & Safety IOSH Qualification.
All NVQ Levels in Waste & Recycling Management.
Timeline
Commercial Area Manager/ Officer
London Borough of Hackney
01.2012 - 12.2025
Commercial Waste & Recycling Senior Processing Officer
London Borough of Hackney
01.2009 - 01.2011
Store Manager
JJB Sport PLC
01.2006 - 01.2008
Assistant Store Manager
JJB Sport PLC
01.2004 - 01.2005
Sales Advisor/ Team Leader
JJB Sport PLC
01.2002 - 01.2003
GCSEs - English, Maths, Science, Physical Education, Art, History & Geography
Blessed John Roache
09.1998 - 06.2002