Terry Obeng-Boateng
TARKWA, Ghana,Western Region
Summary
An experienced and motivated Managing Director with a proven track record in providing support services within the mining, quarrying and construction industries.
A visionary leader with strategic planning expertise and good communication abilities which have led to the establishment of creative business partnerships and success in driving growth and optimising operations.
Overview
34
34
years of professional experience
3
3
years of post-secondary education
Work History
Managing Director
TOB COMPANY LTD
Tarkwa, Western Region
09.2021 - Current
- Negotiated profitable contracts, increasing company revenue.
- Streamlined supply chain management, ensuring timely delivery of products.
- Promoted a culture of continuous improvement, driving operational excellence.
- Secured new clients through targeted marketing campaigns.
- Fostered partnerships to expand business opportunities.
- Enhanced staff morale with effective communication and engagement strategies.
Consultant - sales operations
TOB COMPANY (UK) LIMITED
LONDON, United Kingdom
03.2018 - 03.2023
- Identified bottlenecks, implemented solutions, increased productivity.
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Optimised resource utilisation, enhancing overall performance.
- Spearheaded process improvements, resulting in increased efficiency.
- Optimised sales methods to best engage, acquire and retain customers.
Head Concierge
First Port
LONDON
08.2018 - 09.2021
- Conducted regular staff trainings for improvement in customer service skills.
- Managed a team of concierges for efficient operation of front desk services.
- Handled emergency situations calmly and efficiently, safeguarded well-being of everyone involved.
- Ensured safety protocols were followed at all times, provided secure environment for all guests.
- Handled guest complaints tactfully, resulted in successful resolution every time.
Subcontractor for Courier Business
Terry Obeng-Boateng
LONDON, Greater London
09.2009 - 07.2018
- Executed risk assessments before initiating any work, minimising potential hazards.
- Secured project timelines by overseeing day-to-day operations
- Scheduled deliveries to facilitate smooth flow of operations
- Monitored employee performance to ensure adherence to contractual obligations
Plant Hire Operations
Self Employed
Akwatia, Ghana
06.2007 - 07.2009
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Oversaw daily operations to achieve high productivity levels.
Head Concierge
Landmark Hotel
LONDON
09.1996 - 04.2007
- Offered personalised services to VIP guests, elevated their stay experience.
- Handled guest complaints tactfully, resulted in successful resolution every time.
- Ensured safety protocols were followed at all times, provided secure environment for all guests.
- Managed a team of concierges for efficient operation of front desk services.
- Prioritised tasks effectively, improved operational efficiency during peak times.
- Handled emergency situations calmly and efficiently, safeguarded well-being of everyone involved.
- Planned schedules to support consistent service delivery and reception coverage.
Sales assistant
Renault
LONDON, Greater London
12.1990 - 07.1996
- Demonstrated products effectively leading to increased sales conversions.
- Assisted customers with product selection for optimal satisfaction.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Ensured stock replenishment in a timely manner to maintain product availability.
Education
College Certificate of Proficiency - Sound Engineering
South Thames College
London 09.1989 - 07.1990
Higher National Diploma - Business Administration
Brondesbury College
London 09.1988 - 07.1989
A-Levels - Physics, Ad Maths and Chemistry
Aggrey Memorial Secondary School
Cape Coast, Ghana 09.1981 - 06.1983
Skills
- Results orientation
- Business development
- Crisis management
- Negotiation
- Customer service orientation
References
References available upon request.
Timeline
Managing Director
TOB COMPANY LTD
09.2021 - Current
Head Concierge
First Port
08.2018 - 09.2021
Consultant - sales operations
TOB COMPANY (UK) LIMITED
03.2018 - 03.2023
Subcontractor for Courier Business
Terry Obeng-Boateng
09.2009 - 07.2018
Plant Hire Operations
Self Employed
06.2007 - 07.2009
Head Concierge
Landmark Hotel
09.1996 - 04.2007
Sales assistant
Renault
12.1990 - 07.1996
College Certificate of Proficiency - Sound Engineering
South Thames College
09.1989 - 07.1990
Higher National Diploma - Business Administration
Brondesbury College
09.1988 - 07.1989
A-Levels - Physics, Ad Maths and Chemistry
Aggrey Memorial Secondary School
09.1981 - 06.1983
Similar Profiles
Sodiqin SalibinSodiqin Salibin
Sheetmetal Fabricator at Tob lab 2.0 commercial kitchensSheetmetal Fabricator at Tob lab 2.0 commercial kitchens
Laniha WillisLaniha Willis
Cashier at Panama TobCashier at Panama Tob
Abdulkhaliq AljarmouziAbdulkhaliq Aljarmouzi
Cost accountant at Tob DimondCost accountant at Tob Dimond