Summary
Overview
Work history
Education
Skills
Certification
Languages
Hobbies
Additional information
Timeline
Generic

Terrell Fernandes

London

Summary

Energetic and highly organised professional with exceptional communication skills, seamlessly coordinating diverse tasks and managing stakeholder relationships with ease. Proficient in logistical planning and creative problem-solving, ensuring smooth execution of events. Committed to delivering outstanding results and enhancing client satisfaction in the role.

Creative and aspirational individual with a strong foundation in digital marketing and multimedia production. Demonstrates proficiency in content creation and project management, paired with excellent communication skills. Committed to producing impactful digital content that drives engagement and brand growth.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Meeting and events coordinator

Courthouse Hotel-London
London
08.2023 - Current
  • Handle events working in the cinema, as an assistant and working as a bartender
  • Leveraged social media platforms to create buzz and generate excitement around upcoming events.
  • Worked with designers to create promotional materials based on client specifications.
  • Worked with day-of event staff to minimise delays and disruptions using critical thinking skills to solve unexpected issues.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Welcomed guests with friendly conversation and fun atmosphere.
  • Maintained bar stocks, replenishing daily as necessary.
  • Completed end-of-day cleanup to reset bar for next day.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Created afriendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
  • Provided efficient food and drinks service for high levels of customer satisfaction.
  • Designed graphic elements for print ads, product literature and social media.

Social media coordinator

Bombay Wok Restaurant
Hounslow, West Middlesex
06.2024 - 05.2025
  • Carried out day-to-day duties accurately and efficiently.
  • Delivered high-quality videos through precise audio and visual editing.
  • Conducted thorough quality checks before finalising video products.
  • Assembled shot sequences to create seamless transitions between scenes.
  • Updated existing promotional materials for a modernised company image.
  • Oversaw visual aspects of advertising campaigns, contributing to increased sales revenue.
  • Adapted quickly to changing trends in the industry maintaining relevance in designs.
  • Learnt new technologies quickly; adapted swiftly to advancements in film-making tools.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed company blog, enhancing brand voice and values.
  • Maintained a consistent brand image across all digital platforms, aligning with company's overall branding strategy.
  • Overhauled website design, improved online presence and functionality.
  • Implemented SEO principles into website design, enhancing online visibility.
  • Collaborated on website design projects resulting in an improved user interface.

Warehouse Operative

FedEx Express Feltham
Feltham
03.2023 - 08.2023
  • Did logistics work, Packing of packages

Graphics & Video Designer

Don Bosco Green Alliance - Mumbai, India
Mumbai, India
07.2022 - 07.2022
  • Made Posts for the environment, Video edits for the environment, Made documents in Word & Excel, Web design
  • Developed compelling visual content to boost social media engagement.
  • Led creative brainstorming sessions, fostered a culture of innovation.
  • Assimilated feedback from clients, refined design elements accordingly.
  • Collaborated with marketing team to create impactful advertising campaigns.
  • Created innovative design concepts by interpreting client briefs.
  • Drafted storyboards, improved overall production quality.
  • Pursued continuous learning in industry trends for staying ahead in the design landscape.
  • Implemented cutting-edge animation techniques for captivating visuals.
  • Delivered projects within deadline by efficiently managing time and resources.
  • Streamlined digital marketing campaigns by utilising Google AdWords.
  • Maintained a consistent brand image across all digital platforms, aligning with company's overall branding strategy.

Graphics & Video Designer

St Michael's Church - Mumbai, India
Mumbai, India
08.2018 - 10.2019
  • Made Posts for the church, Video edits for the church
  • Assimilated feedback from clients, refined design elements accordingly.
  • Utilised latest graphics editing tools, ensured high-quality output.

Education

Bachelor's degree - Graphics and multimedia

St. Paul Institute of Communication Education - Mumbai
Mumbai
2022

Certificate of Higher Education - Science

Wilson College - Mumbai, India
Mumbai
08.2016 -

High School Diploma - General All Subjects

Don Bosco High School Matunga
Mumbai
05.2015

Skills

  • Adobe Creative Suite (Photoshop)
  • Social media content
  • Marketing experience
  • Graphic and media design
  • Customer service
  • Sales techniques
  • Website design
  • Filmora Video Editor
  • Project management abilities
  • Cash handling
  • Adobe Creative Suite
  • Studio management
  • Microsoft Office expertise
  • Photography Background
  • Logo creation
  • Bar management
  • Reporting and documentation
  • Strong communication
  • Till balancing
  • Cash reconciling
  • Verbal communication
  • Sales expertise
  • Organised and reliable
  • Positive attitude
  • Performance improvement
  • Problem solving
  • Employee management
  • Cash control
  • Knowledge of Opera PMS
  • Communication skills
  • Team building
  • Google Workspace
  • Social media marketing
  • Security
  • Proactive attitude
  • Strong interpersonal skills

Certification

Sia Certification license holder

First Aid Certificate

Languages

English
Native
Konkani
Proficient
C2
Hindi
Proficient
C2
Portuguese
Beginner
A1
Marathi
Elementary
A2

Hobbies

Playing and watching football

Playing and watching cricket

Watching anime

Creating videos

Dancing

Going on adventures

Reading manga

Additional information

Sia Licence Holder: 1016 6964 9329 2247

 Valid till 18/07/2027


Timeline

Social media coordinator

Bombay Wok Restaurant
06.2024 - 05.2025

Meeting and events coordinator

Courthouse Hotel-London
08.2023 - Current

Warehouse Operative

FedEx Express Feltham
03.2023 - 08.2023

Graphics & Video Designer

Don Bosco Green Alliance - Mumbai, India
07.2022 - 07.2022

Graphics & Video Designer

St Michael's Church - Mumbai, India
08.2018 - 10.2019

Certificate of Higher Education - Science

Wilson College - Mumbai, India
08.2016 -

Bachelor's degree - Graphics and multimedia

St. Paul Institute of Communication Education - Mumbai

High School Diploma - General All Subjects

Don Bosco High School Matunga

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Terrell Fernandes