Teresa Morgan
Aberdeen,Aberdeen City
Summary
Responsible Store Manager with 7 years of experience providing sales services. Honest worker excelling in loss prevention strategies. Organised and proficient in restocking store merchandise to guarantee product availability for customers.
Overview
33
33
years of professional experience
Work history
Store Manager
Sainsburys Local
Aberdeen
10.2016 - Current
- Upheld positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.
- Assisted in recruiting, hiring and onboarding store staff.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
- Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
- Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities.
- Completed opening and closing procedures each day.
- Reported to Area Manager regarding all shop and staff issues
- Coached and developed colleagues to ensure multi skilling in the store.
- Ensured store was performing well against the business scorecard - sales, waste, shrink, labour and store controlled costs.
Business Development Manager
Petrofac
Aberdeen, Aberdeen City
02.1991 - 04.2016
- Influenced key decision-making and established trust with stakeholders.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Consistently exceeded revenue targets through new account development.
- Coached team to build client relationships and exceed sales targets.
- Enforced service standards to maintain establishment reputation for excellence.
- Followed industry trends and set pricing strategies to maximise business returns.
Skills
Personal License Holder
- Retail customer service
- Visual merchandising
- Retail management
- Store opening and closing
- Stock taking
- Store management
- Sales performance evaluation
- Retail loss prevention techniques
- Customer service training
- Employee management
- Shopify POS
- Cash register maintenance
- Accounting inventory
- EPOS Now
- Cash register balancing
- Customer complaint management
Timeline
Store Manager
Sainsburys Local
10.2016 - Current
Business Development Manager
Petrofac
02.1991 - 04.2016
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