Terence De Carvalho Ferreira
Cheshunt, Waltham Cross,HERTFORDSHIRE
Summary
Natural carer and great listener, resourceful health and social care undergraduate who has been involved in a child’s life for over 10 years as a live-in Au Pair; and works as a Deputy Service Manager in a supported living care service, expressing a strong caring role, reliability, flexibility and, dynamic. Enthusiastic and eager to develop in a challenging environment.
Friendly Deputy Manager committed to creating positive work environment through effective mentoring and coaching. Skilled in delegation and communication. Talented in leadership, staff development and training.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work history
Deputy Manager
Magic Life UK
2024.11 - 2025.05
- I have transitioned to Deputy Manager at Magic Life UK. As a Deputy Manager I have been involved into creating and completing administrative tasks and participating to multi-agency working meetings; and ensuring day-to-day operations and logistics of the service.
Team Leader
Magic Life UK
2023.08 - 2025.05
- I have been promoted as Team Leader at Magic Life UK. As a Team Leader, I started being involved in multi-agency working with additional tasks to complete such as maintenance report weekly and completion of rota management whilst continuing being on shift with the residents.
Senior Support Worker
Magic Life UK
2023.02 - 2025.05
- I have been promoted as Senior Support Worker at Magic Life UK. While being on shift with residents, I was delegated the tasks of completing maintenance report weekly and Health and Safety checks monthly.
Support Worker
Magic Life UK
2023.01 - 2025.05
- Starting a new job at Magic Life UK, in a supported accommodation for young adults with learning disabilities and complexed needs.
Awaiting Opportunity
Magic Life UK
2022.12 - 2023.01
Care Support Worker
St. Elizabeth’s Centre
2021.06 - 2022.12
- Company Overview: The centre was specialised in epilepsy and complex needs for all age groups.
- I was assigned to the school end with children aged between 11 and 19 years old. My role implicated my participating in class to support the CYP as well as in the individuals’ house to provide personal care and entertainment.
- The centre was specialised in epilepsy and complex needs for all age groups.
Personal Care Assistant
Blossom HCG
2019.10 - 2021.06
- The role primarily involved providing personal care for the clients and provide entertainment.
Live-in Au Pair
2016.08 - 2019.09
Apprenticeship
2011.10 - 2013.08
- Tests and controls of deficient electronic cards for military aircraft simulators.
Education
BA (Hons) - Health and Social Care
University of Bedfordshire
2015.01 - 2018.01
BTEC Higher National Diploma - School and Enterprise
2011.01 - 2013.01
Professional Baccalaureate - Digital Electronic System
2008.01 - 2011.01
Skills
- Communication
- Interpersonal Skills
- Teamwork
- Leadership
- Conflict Resolution
- Safeguarding
- Risk Assessment
- Medication Audit
- Finance Audit
- Active Listening
- Humour
- IT Skills
- Microsoft Office
- Service development strategies
- Person-Centred approach
- Care regulatory standards knowledge
Languages
French
Beginner
French Sign Language
Beginner
English
Beginner
Makaton
Beginner
Custom
- RIDDOR
- Learning Disability
- First Aid
- Mental Capacity /DOLS
- Behavioural Management
- Epilepsy Awareness
- Duty of Care
- Equality and Diversity
- Person Centred Care
- Communication
- Privacy and Dignity
- Food Safety
- Fluids and Nutrition
- MH, Dementia and LD
- Safeguarding Adults
- Safeguard Children
- Basic Life Support
- Handling Information
- Infection Control
- Positive Behaviour Support
- Makaton
- Medication Training
- Child Abuse & Neglect
- Manual Handling
- CPI
- Dysphagia
Affiliations
- Aikido: 1st dan/ Black belt;
- Football
- Skiing
- Board games
Timeline
Deputy Manager
Magic Life UK
2024.11 - 2025.05
Team Leader
Magic Life UK
2023.08 - 2025.05
Senior Support Worker
Magic Life UK
2023.02 - 2025.05
Support Worker
Magic Life UK
2023.01 - 2025.05
Awaiting Opportunity
Magic Life UK
2022.12 - 2023.01
Care Support Worker
St. Elizabeth’s Centre
2021.06 - 2022.12
Personal Care Assistant
Blossom HCG
2019.10 - 2021.06
Live-in Au Pair
2016.08 - 2019.09
BA (Hons) - Health and Social Care
University of Bedfordshire
2015.01 - 2018.01
Apprenticeship
2011.10 - 2013.08
BTEC Higher National Diploma - School and Enterprise
2011.01 - 2013.01
Professional Baccalaureate - Digital Electronic System
2008.01 - 2011.01