Summary
Overview
Work history
Education
Skills
Languages
Custom
Affiliations
Timeline
Generic
Terence De Carvalho Ferreira

Terence De Carvalho Ferreira

Cheshunt, Waltham Cross,HERTFORDSHIRE

Summary

Natural carer and great listener, resourceful health and social care undergraduate who has been involved in a child’s life for over 10 years as a live-in Au Pair; and works as a Deputy Service Manager in a supported living care service, expressing a strong caring role, reliability, flexibility and, dynamic. Enthusiastic and eager to develop in a challenging environment.


Friendly Deputy Manager committed to creating positive work environment through effective mentoring and coaching. Skilled in delegation and communication. Talented in leadership, staff development and training.

Overview

14
14
years of professional experience
8
8
years of post-secondary education

Work history

Deputy Manager

Magic Life UK
11.2024 - 05.2025
  • I have transitioned to Deputy Manager at Magic Life UK. As a Deputy Manager I have been involved into creating and completing administrative tasks and participating to multi-agency working meetings; and ensuring day-to-day operations and logistics of the service.

Team Leader

Magic Life UK
08.2023 - 05.2025
  • I have been promoted as Team Leader at Magic Life UK. As a Team Leader, I started being involved in multi-agency working with additional tasks to complete such as maintenance report weekly and completion of rota management whilst continuing being on shift with the residents.

Senior Support Worker

Magic Life UK
02.2023 - 05.2025
  • I have been promoted as Senior Support Worker at Magic Life UK. While being on shift with residents, I was delegated the tasks of completing maintenance report weekly and Health and Safety checks monthly.

Support Worker

Magic Life UK
01.2023 - 05.2025
  • Starting a new job at Magic Life UK, in a supported accommodation for young adults with learning disabilities and complexed needs.

Awaiting Opportunity

Magic Life UK
12.2022 - 01.2023

Care Support Worker

St. Elizabeth’s Centre
06.2021 - 12.2022
  • Company Overview: The centre was specialised in epilepsy and complex needs for all age groups.
  • I was assigned to the school end with children aged between 11 and 19 years old. My role implicated my participating in class to support the CYP as well as in the individuals’ house to provide personal care and entertainment.
  • The centre was specialised in epilepsy and complex needs for all age groups.

Personal Care Assistant

Blossom HCG
10.2019 - 06.2021
  • The role primarily involved providing personal care for the clients and provide entertainment.

Live-in Au Pair

08.2016 - 09.2019

Apprenticeship

10.2011 - 08.2013
  • Tests and controls of deficient electronic cards for military aircraft simulators.

Education

BA (Hons) - Health and Social Care

University of Bedfordshire
01.2015 - 01.2018

BTEC Higher National Diploma - School and Enterprise

01.2011 - 01.2013

Professional Baccalaureate - Digital Electronic System

01.2008 - 01.2011

Skills

  • Communication
  • Interpersonal Skills
  • Teamwork
  • Leadership
  • Conflict Resolution
  • Safeguarding
  • Risk Assessment
  • Medication Audit
  • Finance Audit
  • Active Listening
  • Humour
  • IT Skills
  • Microsoft Office
  • Service development strategies
  • Person-Centred approach
  • Care regulatory standards knowledge

Languages

French
Beginner
French Sign Language
Beginner
English
Beginner
Makaton
Beginner

Custom

  • RIDDOR
  • Learning Disability
  • First Aid
  • Mental Capacity /DOLS
  • Behavioural Management
  • Epilepsy Awareness
  • Duty of Care
  • Equality and Diversity
  • Person Centred Care
  • Communication
  • Privacy and Dignity
  • Food Safety
  • Fluids and Nutrition
  • MH, Dementia and LD
  • Safeguarding Adults
  • Safeguard Children
  • Basic Life Support
  • Handling Information
  • Infection Control
  • Positive Behaviour Support
  • Makaton
  • Medication Training
  • Child Abuse & Neglect
  • Manual Handling
  • CPI
  • Dysphagia

Affiliations

  • Aikido: 1st dan/ Black belt;
  • Football
  • Skiing
  • Board games

Timeline

Deputy Manager

Magic Life UK
11.2024 - 05.2025

Team Leader

Magic Life UK
08.2023 - 05.2025

Senior Support Worker

Magic Life UK
02.2023 - 05.2025

Support Worker

Magic Life UK
01.2023 - 05.2025

Awaiting Opportunity

Magic Life UK
12.2022 - 01.2023

Care Support Worker

St. Elizabeth’s Centre
06.2021 - 12.2022

Personal Care Assistant

Blossom HCG
10.2019 - 06.2021

Live-in Au Pair

08.2016 - 09.2019

BA (Hons) - Health and Social Care

University of Bedfordshire
01.2015 - 01.2018

Apprenticeship

10.2011 - 08.2013

BTEC Higher National Diploma - School and Enterprise

01.2011 - 01.2013

Professional Baccalaureate - Digital Electronic System

01.2008 - 01.2011

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Terence De Carvalho Ferreira