Amy Bentley
Eastleigh,Hampshire
Summary
Results-driven professional with 14 years in leadership and administration within the early years sector. As Deputy Nursery Manager, led teams, coordinated operations, and fostered relationships with families and colleagues. Expertise in organisation, communication, problem-solving, and record management. Seeking to leverage skills in a fully remote role in administration, customer support, operations, or customer success.
Overview
15
15
years of professional experience
Work History
Deputy Manager
Little Sunlights Nursery
04.2025 - Current
- Led and mentored staff, fostering a culture of high standards and professional development.
- Planned staffing and operational priorities to enhance efficiency.
- Managed daily operations of busy nursery, ensuring smooth and efficient functioning.
- Built strong relationships with families through effective communication and support.
- Maintain confidential records and regulatory compliance.
Merchandise Sales & Events Assistant (Part-Time)
SWF Wrestling & KAPOW Wrestling
01.2024 - Current
- Facilitated merchandise sales and addressed customer enquiries in a fast-paced environment, contributing to overall sales performance.
- Provided customer service at 4–12 live events monthly, enhancing attendee satisfaction.
- Processed cash and card payments using multiple terminals.
- Oversaw cash float management at events to ensure accurate financial handling. and distributed takings accurately.
Toddler Room Leader
Bright Horizons
03.2023 - 04.2025
- Coordinated daily operations in toddler room to ensure a safe and nurturing environment.
- Maintained accurate records and organised engaging activities to promote learning and development.
- Built supportive relationships with parents to enhance communication and involvement in children's development.
- Supported new families and collaborated with colleagues.
Deputy Manager (Pre-School)
Barn Owls Preschool
04.2021 - 01.2023
- Managed daily operations, delegating tasks to team members to optimise productivity and efficiency.
- Assisted in managing daily operations and planning to ensure compliance with regulatory standards.
- Maintained positive, professional working environment to optimise staff and customer satisfaction.
Deputy Room Leader / Room Leader
The Mulberry Bush
07.2017 - 03.2021
- Led teams and mentored colleagues, fostering professional development and team cohesion.
- Advanced to leadership positions, enhancing team dynamics and collaboration.
- Assisted in establishing a new nursery, contributing to a supportive environment for early childhood education.
Nursery Nurse
YMCA Fairthorne Manor
03.2015 - 06.2017
- Facilitated engaging learning activities designed to promote early literacy and numeracy skills in a playful environment.
- Planned unique, engaging messy play activities to encourage children's sensory development.
- Coordinated daily nursery operations, enhancing organisation of activities for better child engagement.
- Cleaned and sanitised play areas and equipment for excellent health and hygiene standards.
Preschool Assistant
Kings Road Preschool
01.2012 - 03.2015
- Supported children's learning through tailored activities, facilitated parent communication to strengthen relationships, and coordinated daily routines to ensure a smooth and engaging environment.
- Supervised children during mealtimes, helping them to set up and clear away dinner pots.
- Tidied up dining area post-meal to ensure a welcoming space for children promptly after lunch, fully cleaning and packing away tables and rearranging play areas.
- Administered first aid and care to injured or unwell children, following health and safety guidelines.
Education
BA (Hons) - Childcare & Education
Childcare & Education (Top-Up)
Portsmouth, PORFoundation Degree - Early years Education
in Childcare & Education
Portsmouth, POREarly Years Initial Teacher Training - Early years Education
CertHE
Portsmouth, PORLevel 3 SENCO Qualification -
CACHE Level 3 -
Childcare & Education
Eastleigh, HAMCertificate of Higher Education - Early years Education
Early Years Teacher Status
Portsmouth, PORSkills
- Operational Coordination
- Record Management
- Compliance management
- Microsoft Office
- Customer Service
- Customer support
- Client relations
- Customer relations
- Team Leadership
- Team leadership
- Staff training
- Operational planning
- Time management
- Task prioritisation
- Problem Solving
- Problem resolution
- Decision making
- Verbal communication
- Communication
- Relationship building
- Team motivation
- Adaptability
- Leadership
- Team motivation
- Customer relations
- Verbal communication
- Customer support
Custom Section
- I havw built my career in childcare, progressing into leadership roles though dedication, reliability and a strong work ethic. I am now excited to transfer these skills into a remotre professonal environment. I learn new systems quickly, enjoy solving problems and am committed to delivering excellent customer service and building positive working relationships
Timeline
Deputy Manager
Little Sunlights Nursery
04.2025 - Current
Merchandise Sales & Events Assistant (Part-Time)
SWF Wrestling & KAPOW Wrestling
01.2024 - Current
Toddler Room Leader
Bright Horizons
03.2023 - 04.2025
Deputy Manager (Pre-School)
Barn Owls Preschool
04.2021 - 01.2023
Deputy Room Leader / Room Leader
The Mulberry Bush
07.2017 - 03.2021
Nursery Nurse
YMCA Fairthorne Manor
03.2015 - 06.2017
Preschool Assistant
Kings Road Preschool
01.2012 - 03.2015
BA (Hons) - Childcare & Education
Childcare & Education (Top-Up)
Foundation Degree - Early years Education
in Childcare & Education
Early Years Initial Teacher Training - Early years Education
CertHE
Level 3 SENCO Qualification -
CACHE Level 3 -
Childcare & Education
Certificate of Higher Education - Early years Education
Early Years Teacher Status