Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

tejasree kaka

Watford, kaka,United Kingdom

Summary

After completing various internships, I want to further my career and utilize new skills. To facilitate this change, I recently graduated from an IT Technician Traineeship specializing in troubleshooting hardware and software issues through a series of courses from CompTIA, Microsoft, Cisco, practical work, and official certifications. Throughout my career, I have gained excellent communication skills, which I hope to apply in a new and challenging role in IT. I look forward to leveraging my technical skills to establish a rewarding and long-term career as an IT professional and I am now fully committed to beginning from the ground up.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Switch IT Technician Traineeship

IT Career
London
06.2022 - Current
  • Traineeship specialised in preparing me for the IT Support sector through a series of intense courses and practical applications
  • The courses studied included:
  • CompTIA A+, Network+, Security+
  • MCSA Microsoft Windows 7 & 10
  • Cisco CCENT
  • Installing, configuring & migrating Windows 7 and 10 Operating Systems
  • Configuring security systems and Windows firewall
  • Troubleshooting common system problems
  • Configuring and managing printers, configuring mobile devices
  • Configuring, managing, and maintaining essential network devices
  • Designing and implementing a functional network Page 2 of 3
  • Active Directory - unlocking user accounts, resetting passwords, searching users
  • Implementing network security, standards, and protocols
  • I have recently fully passed my CompTIA A+ qualifications specialising in troubleshooting hardware and software issues
  • More information on this certification can be found at: https://certification.comptia.org/certifications/a , : CompTIA A+ 220-1101
  • Worked alongside service desk to provide 1st and 2nd line support to users deskside and remotely.
  • Facilitated continuity of service, documenting and tracking all issues and call transactions in [Software].
  • Developed knowledge-sharing methodologies, diagnostic tools and creative processes to improve end-user experience.
  • Troubleshot and repaired Microsoft-based operating systems, networking and IT infrastructure.

Full Stack Developer

gitty ltd
hyderabad, india
03.2020 - 11.2020

● Web Development (GOLANG), this project was about how job seekers could post their CVs on the site, while employers could post jobs

● It was primarily used for professional networking

● Handled backend development by implementing the Rest APIs and Data Security

● Worked on the Chrome extension for the website

● Trained and monitored the new interns

● Learned GitHub and docker to build, test and deploy the applications

  • Built reusable code and libraries for future use.
  • Worked on sprint team in agile, rapid development and deployment environment.

Full Stack Web Developer Intern

GREPTHOR SOFTWARE SOLUTION PVT LTD
Hyderabad
04.2019 - 06.2019

● A microcontroller-based electronic voting machine is the ideal project we have come up with

● Designed the online voting system's web page in collaboration with five team members

● Created web pages require HTML, CSS, PHP, and JavaScript coding

● As part of the work, set up a secure database connection to the voters' information

● Developed this website using software tools such as Dreamweaver and XAMPP for the front end and MySQL for the back end. A major focus of this website is providing users with accurate information about voting online

Education

Master of Science - MS - Ms, cybersecurity

University of Hertfordshire

Bachelor of Technology - cse

gitam university
india
2020

Higher Secondary -

Narayana junior college
india
2016

secondary School -

Bhashyam blooms
2014

Skills

  • ● Windows desktop systems, installation, patching, troubleshooting, hardware replacement
  • ● Extensive experience with the Microsoft Office suite

    ● Thorough understanding of computer, networking, and security concepts

    ● Implemented and managed Windows 7, 8/81, 10, Windows Server 2016, Active Directory, PowerShell, Remote Access/Desktop, and VMware;

    An open-source tool can be used to analyze a packet capture file and identify and investigate threats

    Protecting assets and identifying risks through a comprehensive risk assessment

    Develop a phishing email simulation that can be used as an awareness-raising tool and interpret phishing simulation results

Certification

excel CompTIA A+ ce Certification certified Information Security: Context and Introduction 220-1101: CompTIA A+ Certification Exam: Core 1

Languages

English
Intermediate
Telugu
Fluent
Hindi
Elementary

Timeline

Switch IT Technician Traineeship

IT Career
06.2022 - Current

Full Stack Developer

gitty ltd
03.2020 - 11.2020

Full Stack Web Developer Intern

GREPTHOR SOFTWARE SOLUTION PVT LTD
04.2019 - 06.2019

Master of Science - MS - Ms, cybersecurity

University of Hertfordshire

Bachelor of Technology - cse

gitam university

Higher Secondary -

Narayana junior college

secondary School -

Bhashyam blooms
tejasree kaka