Teira Harrald
Summary
I have a very bubbly, outgoing and loyal personality of which creates a comfortable atmosphere for the individuals that I surround myself with, therefore I find my peers confide in me with professional and personal subjects. I have always been a hard working, loyal and punctual individual who has developed a strong work ethic through my previous experience in Human Resources and Customer Service roles. Although I have learnt how crucial it is to work in a team in my previous job roles, it has also been a necessity to strengthen my skills when working on solo projects too.
*Please see interests section*
Overview
12
12
years of professional experience
Work history
Contracts Administrator
Nasa Group Umbrella Company and Limited
04.2022 - 09.2022
- Nasa Group specialise in contractor payroll solutions offering Limited Company Accountancy, PAYE Umbrella Company, CIS Self-Employed, PAYE Payroll Bureau
- First point of call for all clients
- Prepare, negotiate, and assess contracts to ensure they are abiding by law
- Drafting and negotiating contracts that are legally binding between both parties
- Establishing contract terms and conditions including service levels, fees and financial obligation
- Liaising with external legal practitioners and other departments to ensure deadlines and requirements of the contract are met
- Undertaking contract analysis and providing advice to the business
Recruitment & HR Administrator
Silva Care Ltd
12.2020 - 04.2022
- Silva Care Ltd is a community run service for adults with learning disabilities and people with Autism
- The company now has over 16 different services in Bristol and I ran the recruitment for all of them
- Advertisement and recruitment of staff
- Phone manner
- Ensuring all recruitment policies are adhered to including DBS checks, reference requests and right to work checks
- Face to face DBS meetings
- Issuing contracts and terms and conditions of employment
- Ensuring accurate and up to date records of staff are held and maintained
- Records are kept up to date and in line with the Data Protection Act
- General administration support to the managers and senior managers
Front of House Team Member
The Ostrich Inn- Butcombe Brewery
04.2019 - 12.2020
Customer Service Adviser
CDS Global
08.2018 - 12.2018
- CDS Global is the world's leading provider of end-to-end process outsourcing to the magazine publishing industry
- With more than 45 years of expertise and offices throughout the world, they manage over 180 million customers for more than 1,000 magazine brands across the globe
- Duties involved:- Incoming calls from existing customers, placing orders and dealing with general enquiries for publications such as Condé Nast and National Geographic Update the customer database with any queries Promote additional products and services Identify any opportunities to upsell magazine subscription packages
Barmaid
The Nags Head
, East Midlands
08.2017 - 08.2018
HR Assistant
Welcomm Communications Ltd
06.2014 - 03.2017
- I supported all aspects of the HR function within a continuously growing organisation which has enabled me to develop my communication and team working skills
- Welcomm is a national provider of telecommunications, in partnership with O2 and Gamma, which has given me exposure not only to HR but the commercial business side
- I undertook daily administration that supported the HR function including monitoring absence, holiday, recruitment, performance management, ensuring policies and adhered to, training and development
- Duties involved: Extensive liaison with senior managers and employees Full responsibility for the recruitment processes Checking HR file compliance and embedding policies and procedures The highest level of confidentiality and integrity at all times Conducting Disclosure Barring Service checks (DBS) Working to strict deadlines and ensuring high quality in all tasks done Professional written communication at all levels including a quarterly HR report, emails and general correspondence
Waitress
Rio Bravo Mexican Restaurant
02.2013 - 06.2014
Market Harborough Cottage Hospital
01.2011
- For work experience in secondary school I volunteered at Market Harborough Cottage Hospital
- This was observation in the Emergency and Accident department.
01.2017
- I also volunteered at a Horse and Dog Ranch in South East Hungary, towards the end of my travels in the summer of 2017
- In exchange for my helping hand I was provided with a tent and air mattress to camp in the surrounding woodland
- The fairy-tale like farm had 12 beautiful wild Palomino and Cremello horses, 6 goats and 60 wild dogs
- The tasks were very challenging at times in the European heat but the experience was definitely worth it
- Tasks and duties included: Cleaning out the animals Feeding the animals Cooking for fellow volunteers Constructing a bench and a table out of fallen wood from the surrounding woodland area for volunteers to eat on Started constructing a teepee for volunteers to sleep in out of the recycled wood
Education
Loughborough College
GSCE -
Robert Smyth Academy
Market HarboroughSkills
- Experience in HR,
- Employment law and Customer Services
- Useful administration skills with impeccable people skills
- Well organised with an outstanding telephone manner
- Excellent written and verbal communication
- Microsoft Office, Excel
Timeline
Contracts Administrator
Nasa Group Umbrella Company and Limited
04.2022 - 09.2022
Recruitment & HR Administrator
Silva Care Ltd
12.2020 - 04.2022
Front of House Team Member
The Ostrich Inn- Butcombe Brewery
04.2019 - 12.2020
Customer Service Adviser
CDS Global
08.2018 - 12.2018
Barmaid
The Nags Head
08.2017 - 08.2018
01.2017
HR Assistant
Welcomm Communications Ltd
06.2014 - 03.2017
Waitress
Rio Bravo Mexican Restaurant
02.2013 - 06.2014
Market Harborough Cottage Hospital
01.2011
Loughborough College
GSCE -
Robert Smyth Academy
Interests
September 2022- May 2023 - I Traveled round South East Asia learning different cultures. I enjoyed doing yoga to keep on top of my fitness levels and doing fun activities with fellow travelers. I also volunteered on a beach bar on an island called Koh Rong inCambodia for a month was super fun!
Hobbies and Interests , Travelling, skiing, festivals and creating and making outfits for festivals including headwear and jewellery.
Interests
September 2022- May 2023 - I Traveled round South East Asia learning different cultures. I enjoyed doing yoga to keep on top of my fitness levels and doing fun activities with fellow travelers. I also volunteered on a beach bar on an island called Koh Rong inCambodia for a month was super fun!
Hobbies and Interests , Travelling, skiing, festivals and creating and making outfits for festivals including headwear and jewellery.
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