Tegan Williams
Nottingham,Nottinghamshire
Summary
Available for work: all year-round.
Time of the week: weekends, BH, summer holidays and in the evening during the week
Number of hours per week: 14 hrs approx, but flexible/adaptable
Currently studying A Levels in Nottingham City, a permanent Nottingham resident
Professional with a strong background in customer service and teamwork across various disciplines. Capable of flexible scheduling and availability, with expertise in menu explanation and POS system operation. Maintains composure under high pressure and is known for effective complaint resolution, dedicated to enhancing team dynamics and customer satisfaction.
Experienced Food and Beverage professional with focus on providing exceptional guest service and enhancing dining experiences. Skilled in coordinating staff, maintaining high standards of cleanliness, and ensuring efficient operations. Adept at resolving guest concerns promptly and improving customer satisfaction.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Food and beverage host
TGI Fridays
Nottingham, Nottinghamshire
2025.02 - 2026.01
- Due to the company going into administration, I am now looking for a new role. References available on request
- Took care of bill payments efficiently, ensuring accurate transactions.
- Participated in regular staff meetings to stay informed about updates and improvements needed in service delivery.
- Handled drink orders for enhanced patron experience.
- Managed restaurant reservations, enhancing guest experience.
- Promptly served food and drinks to ensure happy customers.
- Ensured aclean dining area with regular maintenance duties.
- Conducted table checks to ensure customer satisfaction.
- Collaborated with kitchen staff forthe timely delivery of orders.
- Provided detailed knowledge of the menu to assist customers' decisions.
- Worked closely with other team members, promoting a positive working environment.
- Delivered high-quality service to create a welcoming atmosphere.
- Followed all hygiene and safety regulations to uphold the highest standards of cleanliness.
Teaching Assistant Support
Burton Joyce Primary School
Burton Joyce, Nottinghamshire
2024.01 - 2024.03
- Prepared classroom materials to facilitate efficient lessons.
- Maintained up-to-date records of pupil progress, tracking individual development effectively.
- Encouraged pupil autonomy through guided independent study initiatives.
- Assisted in lesson planning for effective curriculum delivery.
- Collaborated with teaching staff in organising school events, fostering community spirit.
Education
GCSEs - Various GCSE including Maths & English
Carlton Le Willows
Gedling 2020.09 - 2025.06
Duke of Edinburgh
2022 - 2023
Skills
- Flexible availability
- Menu explanation
- Patience and composure
- Flexible schedule handling
- Calm under pressure
- Positive attitude
- Handling complaints
- POS system operation
- Team player
- Customer Service
- Multidisciplinary teamwork
Affiliations
- Ballet
- Music: love Oasis and anything Britpop
- Watching live music: various types
References
References available upon request.
Timeline
Food and beverage host
TGI Fridays
2025.02 - 2026.01
Teaching Assistant Support
Burton Joyce Primary School
2024.01 - 2024.03
GCSEs - Various GCSE including Maths & English
Carlton Le Willows
2020.09 - 2025.06
Duke of Edinburgh
2022 - 2023