Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Barista
Costa Coffee
Delhi
2021.06 - 2021.07
Prepared and served hot and cold beverages according to exact customer requests and preferences.
Managed morning rush of 25-30 customers with level headed efficiency and customer service
Trained new team members with positive reinforcement and respectful, motivational coaching.
Maintained clean, organised and a warm workspace, enabling
Thoroughly maintained coffee machines, reducing faults and issues for smooth, efficient service.
Barista trainee
Costa Coffee
Delhi , India
2020.01 - 2020.03
Arranged merchandise in innovative and eye catching displays. Updated menu with daily offerings using personal artistic touches
Correctly followed all health, safety and cleanliness guidelines
Provided guests with a smiling and efficient service
Designed and printed menus and offers, created a Covid-19 secure environment, verifying displays, counters and seating areas complied with statutory hygiene requirements.
Boosted return visits by engaging positively with customers and building rapport.
Education
Master of Science - Environment and Sustainability
London School of Economics and Political Science
London
2022.09 -
Master of Arts - International Relations
Jadavpur University
India
2009.06 - 2011.05
Bachelor of Arts - Political Science
University of Calcutta
India
2006.07 - 2009.05
Skills
Food preparation
Highly organised
Safe food handling practices
Beverage preparation
Strong communication
Hospitality service expertise
Languages
English
Fluent
Hindi
Native
Bengali
Native
French
Beginner
Timeline
Master of Science - Environment and Sustainability