Tee Burton
Aberystwyth,Ceredigion
Summary
Experienced in digital cash register operation and customer service, with a strong focus on stock management and store appearance maintenance. Demonstrates proficiency in mathematics and till and cash handling, ensuring efficient transaction processing and accurate financial reporting. Committed to enhancing retail operations through exceptional service delivery and meticulous attention to detail, aiming to contribute to a dynamic retail environment.
Overview
8
8
years of professional experience
Work history
Charity shop volunteer
Pateley Bridge Charity Shop
Harrogate, North Yorkshire
03.2022 - 12.2022
- Organised stock room for ease of access and improved efficiency.
- Encouraged gift aid sign-ups amongst donors to increase charity income.
- Demonstrated excellent customer service skills to ensure repeat business.
- Maintained cleanliness and hygiene standards throughout the shop floor.
- Worked as part of a diverse team, fostering a positive working atmosphere.
- Enhanced shop's aesthetic appeal by creating eye-catching window displays.
- Managed till transactions, resulting in accurate accounting.
- Promoted charity's mission with enthusiasm and dedication.
- Dealt with customer queries and complaints effectively, maintaining high levels of satisfaction.
- Conducted regular inventory checks for up-to-date record keeping.
- Warmly greeted customers, delivering outstanding service from store arrival to departure.
- Processed, labelled and displayed donations quickly to maximise sales opportunities.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Operated cash registers with accuracy and processed cash and card transactions.
- Displayed and restocked merchandise by following brand guidelines.
Cleaner
Nidd Holiday Cottage Services
Harrogate, North Yorkshire
05.2020 - 12.2020
- Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Kept communal areas tidy and well-organised for optimal functionality.
- Worked quickly to complete cleaning within allotted timeframes.
- Cleaned and dried windows, mirrors and glass surfaces.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
Volunteer youth worker
Summerbridge Methodist Church
Harrogate, North Yorkshire
05.2018 - 09.2018
- Created fun-filled holiday programmes keeping children entertained throughout the break.
- Ensured child safety during indoor and outdoor activities for peace of mind of parents.
- Provided safe and engaging environment by organising creative activities for children.
- Promoted good behaviour by using positive reinforcement strategies.
- Developed positive, trusting relationships with groups of young children.
- Created and maintained welcoming, safe and tidy space to promote children's development.
- Engaged children in stimulating learning-based activities and games.
- Ensured child protection regulations were adhered to at all times during youth club operations.
Kitchen Porter
Toft Gate Cafe
Harrogate, North Yorkshire
01.2015 - 01.2017
- Achieved high levels of organisation with sorting and storing deliveries.
- Streamlined workflow to reduce waiting times for serving staff.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Swept and mopped floors at end of shifts to ensure tidy workspace next day.
- Consistently adhered to food hygiene regulations whilst dealing with food waste.
- Promptly addressed spills or broken glassware to prevent accidents in the workplace.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
Education
Bachelor of Science - Astrophysics
Aberystwyth University
Aberystwyth, Ceredigion 09.2023 -
Foundation Degree in Science - Applied Science
Harrogate College
Harrogate, North Yorkshire 09.2021 - 05.2023
Foundation Degree in Arts - Art and Design
Harrogate College
Harrogate, North Yorkshire 09.2019 - 05.2020
GCSEs - English, Maths, Art
Nidderdale Highschool
Harrogate, North Yorkshire 09.2015 - 05.2020
Skills
- Digital cash register operation
- Customer Service
- Stock management
- Mathematics
- Store appearance maintenance
- Till and cash handling
Timeline
Bachelor of Science - Astrophysics
Aberystwyth University
09.2023 -
Charity shop volunteer
Pateley Bridge Charity Shop
03.2022 - 12.2022
Foundation Degree in Science - Applied Science
Harrogate College
09.2021 - 05.2023
Cleaner
Nidd Holiday Cottage Services
05.2020 - 12.2020
Foundation Degree in Arts - Art and Design
Harrogate College
09.2019 - 05.2020
Volunteer youth worker
Summerbridge Methodist Church
05.2018 - 09.2018
GCSEs - English, Maths, Art
Nidderdale Highschool
09.2015 - 05.2020
Kitchen Porter
Toft Gate Cafe
01.2015 - 01.2017