Hardworking Heating Engineer equipped to install, maintain and repair diverse heating equipment. Evaluates system performance to detect maintenance and repair needs. Excellent command of blueprint and schematics interpretation. Diligent Contracts Manager skilled in negotiation and contractual requirements. Liaises between clients and internal teams to overcome objections and define terms of service. Exceptional record of client satisfaction and loyalty. Trustworthy individual demonstrates knowledge of crisis management, reporting and formal legislation. Objective and methodical thinker helps to maintain regulatory compliance. Confident processing complex information to provide sound and reliable advice.