Have worked in fast paced cafes since I was 15. Expertise in barista skills, front of house and customer service. Committed to delivering high-quality service and keen to leverage skills in a customer-focused role within the hospitality industry. Food hygiene certificate passed. Friendly and reliable and adept at maintaining a clean working environment.
Overview
4
4
years of professional experience
Work history
Barista
Coffee on the Corner
Surbiton, Kingston upon Thames
10.2024 - Current
Managed high volume orders during peak weekend hours.
Grinding, measuring, tamping, brewing, and pouring using Cimbali espresso machines in high-volume environments.
Experienced at all types of coffees and their measures : latte, matcha chai, matcha latte, tumeric latte, cappuccino, mocha, iced coffees etc
Preparing and serving café food and drinks, including milkshakes, paninis, and toasties, with speed and attention to presentation.
Preparing, scooping, and serving gelato with proper portioning, hygiene, and presentation.
Experienced in managing Deliveroo orders efficiently, including order tracking, packaging, and coordination with kitchen and delivery drivers to ensure timely and accurate service.
Cafe worker
Cafe at Zero 5
Lee-on-the-Solent, Hampshire
03.2021 - 09.2024
Accurately processed customer orders and provided allergy advice and menu recommendations when required.
Confidently handled card and cash payments
Built strong relationships with regular customers.
Implemented hygiene standards strictly whilst working on food preparation tasks.
Operated and cleaned coffee machine.
Prepared hot and cold beverages and light meals.
Nurtured customer loyalty by remembering personal preferences.
Served high volumes of guests in fast-paced environment.
Delivered food and drinks from kitchen to diners.
Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
Stocked counters, refrigerators and food counter with fresh supplies.
Social Media Free Lance
Top Notch Signs
Lee-on-the-Solent, Hampshire
01.2023 - 01.2024
Created visual content - graphics, reels and videos - for social media posts on ad hoc basis