Taylan Bursuk
Buntingfor,Hertfordshire
Summary
A 19 year-old with dedicated professional with expertise in email campaign management, customer service, and complaint handling. Demonstrates a positive attitude and excels in teamwork, order-taking, and fostering client satisfaction. Committed and hard-worker.
Overview
2
2
years of professional experience
Work History
Email marketing executive
Kraken VPN
Southgate, Enfield
02.2024 - 07.2025
- Conducted thorough quality assurance checks on all outbound emails, reducing error rate significantly.
- Delivered targeted messages to specific audience segments with personalised emails.
- Collaborated closely with design team to create visually appealing emails for better user experience.
Serving assistant
Archway Waffle Hut
Archway, Islington
12.2024 - 02.2025
- Facilitated smooth restaurant operations by promptly clearing tables after use.
- Demonstrated professional behaviour whilst dealing with difficult customers or situations.
- Ensured food safety standards with proper handling and storage of food items.
- Assisted with stock rotation duties, maintaining freshness of produce available for cooking purposes.
Serving assistant
Barry's Kitchen
London, Islington
10.2023 - 12.2024
- Maintained a clean and organised dining area for a pleasant dining atmosphere.
- Demonstrated professional behaviour whilst dealing with difficult customers or situations.
- Handled cash transactions accurately at the end of meals, generating trust among customers.
- Managed multiple tasks simultaneously for smooth restaurant operations.
Education
GCSEs -
Ashmole Academy
Southgate, EnfieldA-Levels -
Ashmole Academy
Southgate, EnfieldSkills
- Email campaign management
- Positive attitude
- Teamwork
- Order taking
- Complaint handling
- Customer Service
Timeline
Serving assistant
Archway Waffle Hut
12.2024 - 02.2025
Email marketing executive
Kraken VPN
02.2024 - 07.2025
Serving assistant
Barry's Kitchen
10.2023 - 12.2024
GCSEs -
Ashmole Academy
A-Levels -
Ashmole Academy
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