Tayla Marsden

• Fostered an inclusive classroom environment by encouraging empathy, acceptance, and respect among students.
• Provided emotional support to students during challenging situations while maintaining appropriate boundaries and recognising individual needs.
• Implemented specialised teaching strategies to support the academic progress and development of students with additional needs.
• Assisted with classroom behaviour management by applying effective, personalised strategies to promote positive behaviour and engagement.

• Fostered an inclusive classroom atmosphere by promoting empathy, acceptance and respect among peers.
• Offered emotional support during challenging situations whilst respecting student's personal space and emotions.
• Utilised specialised teaching techniques for improved academic performance among special needs students.
• Assisted in managing classroom behaviour by implementing effective discipline strategies tailored to individual needs.

• Fostered an inclusive classroom environment for [number] students, promoting empathy, acceptance, and respect while contributing to a [percentage]% improvement in student engagement and participation.
  Provided emotional support to [number] students during challenging situations, helping to maintain a positive learning environment and supporting student wellbeing.
  Implemented specialised teaching strategies for [number] students with additional needs, contributing to a [percentage]% improvement in academic progress, confidence, or classroom participation.
  Assisted with classroom behaviour management by applying personalised strategies, helping to reduce behavioural incidents by [percentage]% and improve overall classroom focus.

Developed strong transferable skills relevant to classroom through clear verbal communication, active listening, and building quick rapport with diverse clients. Consistently met and exceeded sales targets by up to 20% monthly using product knowledge, persuasive communication, and tailored advice. Identified nail health concerns during 30+ client consultations weekly, recommending personalized treatments that improved client satisfaction, increased product sales by 15%, and secured repeat bookings. Strengthened interpersonal and customer service skills, excelled in managing time effectively, remained calm under pressure, and maintained professionalism during busy periods. Gained adaptability, confidence in leading interactions, and sensitivity to others' needs.

Prepared tables promptly to enhance dining experiences during peak hours, serving up to 50 customers per shift. Managed bookings efficiently to optimise seating arrangements, increasing table turnover by 15% and improving customer flow. Resolved customer issues quickly and professionally, maintaining

95% positive feedback rate. Supported team during high-pressure shifts, contributing to smooth operations and consistently meeting service quality targets.

Consistently managed behaviour of younger cousins, nieces, and family friends' children, enhancing behaviour management skills, patience, and engagement with diverse age groups.

Completed school work experience placement in salon administration, quickly adapting to fast-paced environment while demonstrating strong work ethic and reliability. Performance led to extended role, gaining valuable early professional experience. Responsibilities included managing bookings, greeting clients, and handling phone enquiries— regularly managing 20 calls daily, improving scheduling efficiency and customer satisfaction. Supported day-to-day salon operations, strengthening organisational and communication skills, attention to detail, and multitasking under pressure. Developed confidence working with diverse clients, preparing for classroom demands. Maintained professionalism, approachability, and organisation-qualities applied in dynamic supply teaching environments.