Summary
Overview
Work history
Education
Skills
Bookstagram
Timeline
Generic
Caroline Bassi

Caroline Bassi

Summary

With wide-ranging education employment that began over thirty years ago, alongside my role as a co-franchisee with Subway, I have built people centred careers.

These roles have strengthened my communication skills, adaptability, and commitment to excellent customer service. I take pride in creating welcoming, positive interactions and in bringing warmth, care and enthusiasm to every conversation.

My belief in the power of books to connect people and build community inspired me to become a teacher. For the past two years, I have had the privilege of teaching children to read in an Early Years setting, witnessing first hand the joy, confidence and opportunity that literacy brings. Supporting readers at the start of their journey has deepened my understanding of how transformative the right book can be.

My passion for reading is reflected through my growing Bookstagram account, where I share thoughtful reviews and carefully curated reading lists. Engaging with a wide community of readers has given me insight into diverse tastes and current trends, and has strengthened my ability to recommend books in an authentic and engaging way.

I would be delighted to bring my literary knowledge, genuine enthusiasm and strong customer service experience to a bookselling team. I am motivated by the opportunity to create a welcoming environment where customers feel at home; where they are listened to and inspired, and where they can discover meaningful and personal connections with books.

Overview

28
28
years of professional experience

Work history

Teaching assistant and teacher

Abbeymead Primary School
Gloucester
2020.09 - Current
  • Supported pupils across age range, recently in reception class
  • Created safe, fun and stimulating environments for learning
  • Developed engaging resources and displays
  • Maintained warm, open lines of communication with children and parents
  • Developed and nurtured excellent relationships with students and staff
  • Planned lessons and activities to deliver the curriculum

Co-franchisee Subway

Number 13 Ltd
Gloucester
2012.09 - 2023.12
  • Delivered friendly, consistent service, even in busy periods
  • Handled complaints calmly and turned around customer experiences
  • Built rapport with customers and upsold naturally and effectively
  • Stayed updated on promotions and new products
  • Managed deliveries and checked levels of stock
  • Led recruitment and selection process and oversaw training
  • Kept business in compliance with internal controls, industry regulations and health and safety requirements providing a welcoming environment for all

Director and Company Secretary

MGB Consulting
, Gloucestershire
2004.04 - 2012.09

Teaching assistant

Steam Mills Primary School
Cinderford
2005.02 - 2006.02

Special Needs Teacher

St Mary's C of E Primary School
Islington, London
2003.04 - 2004.04

Supply teacher

Protocol Education
London
2002.09 - 2003.04

Nanny

Mr and Mrs Stevenson
Belsize Park, London
2000.09 - 2002.09

Class teacher

Hugh Myddelton Primary School
Islington, London
1998.09 - 2000.09

Education

PGCE - Primary Education

IOE, The University of London
2001.04 -

Bachelor of Arts - Anthropology

The University of Durham
2001.04 -

A-Levels - Art, Geography, Sociology

The Abbey School
Reading
2001.04 -

GCSEs - 12 subjects

The Abbey School
Reading

Skills

Effective communicator

Calm under pressure

Proactive approach

Adaptable

Highly organised

Passionate

Committed to high standards

Customer service skills

Team collaborator

Love of learning

Bookstagram

@windowseatreading

Timeline

Teaching assistant and teacher

Abbeymead Primary School
2020.09 - Current

Co-franchisee Subway

Number 13 Ltd
2012.09 - 2023.12

Teaching assistant

Steam Mills Primary School
2005.02 - 2006.02

Director and Company Secretary

MGB Consulting
2004.04 - 2012.09

Special Needs Teacher

St Mary's C of E Primary School
2003.04 - 2004.04

Supply teacher

Protocol Education
2002.09 - 2003.04

PGCE - Primary Education

IOE, The University of London
2001.04 -

Bachelor of Arts - Anthropology

The University of Durham
2001.04 -

A-Levels - Art, Geography, Sociology

The Abbey School
2001.04 -

Nanny

Mr and Mrs Stevenson
2000.09 - 2002.09

Class teacher

Hugh Myddelton Primary School
1998.09 - 2000.09

GCSEs - 12 subjects

The Abbey School
Caroline Bassi