Qaiser Nazneen
London,Essex
Summary
Dedicated phlebotomy professional with expertise in vein selection and venous puncture techniques, ensuring precise and efficient procedures. Demonstrates strong health and safety consciousness, coupled with empathy and rapport-building skills to enhance patient experience. Proficient in syringe assembling, label preparation, and disposal of biohazardous waste, contributing to a safe and organised clinical environment. Career goal includes advancing knowledge in phlebotomy procedures to further improve patient care outcomes.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Phlebotomist
Synnovis , Kings College Hospital
London
06.2024 - Current
- Perform venepuncture on patients with varying levels of complexity, including those with difficult veins.
- Work across both inpatient and outpatient settings, adapting to different clinical environments (e.g., Tessa Jowell Health Centre).
- Handle various blood collection methods, including butterfly needles and vacutainer systems.
- Follow strict infection control procedures to maintain a sterile environment and prevent contamination.
- Ensure accurate patient identification and sample labelling to prevent errors and maintain quality standards.
- Manage timely transportation of samples to the lab to meet diagnostic deadlines.
- Use electronic systems like EPIC and Swiftqueue to manage appointments, update patient records, and retrieve necessary information.
- Communicate clearly and effectively with patients, addressing concerns and ensuring they feel at ease during procedures.
- Successfully obtain venous blood samples from challenging cases such as patients with difficult veins and Hickman lines.
- Use hospital IT systems efficiently ( EPIC , Swiftqueue ) and Microsoft Office for administrative tasks.
- Adhere strictly to infection control and quality standards including UKAS and CQC .
- Provide empathetic care to anxious or needle-phobic patients.
- Stay updated with healthcare advancements and best practices.
- Contribute to process improvements within the department to enhance patient satisfaction and efficiency.
Skills
- Understanding vein anatomy
- Label preparation
- Administration of topical anaesthetics
- Building rapport with patients
- Disposal of biohazardous waste
- Venous puncture techniques
- Health and safety consciousness
- Empathy with patients
- Vein selection expertise
- Syringe assembling
- Knowledge of phlebotomy procedures
- Patient comfort prioritisation
Certification
Certificate of Competency-Adult Venepuncture-21/5/24
Completed a 10-credit, Level 3 qualification in Adult Venepuncture.
Awarded by Synnovis in partnership with OCN Credit4Learning.
Timeline
Phlebotomist
Synnovis , Kings College Hospital
06.2024 - Current
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