Tavi Dhillon

· Deliver teaching and learning sessions for learners completing the Level 4/5 Children, Young People and Families Practitioner Apprenticeship within residential childcare settings.

· Provide guidance on safeguarding, legislation, child-centred care, residential childcare theories, and best practice.

· Carry out observations of practice within children's residential homes to assess competency and professional practice.

· Support learners to develop knowledge, skills, and behaviours in line with apprenticeship standards.

· Complete progress reviews with learners and employers, monitoring progress and identifying areas for development.

· Liaise closely with managers and residential childcare professionals to support learner progression and achievement.

· Provide constructive feedback and coaching to support professional development.

· Support learners through End Point Assessment preparation and completion.

· Maintain accurate records and documentation in line with awarding body and organisational requirements.

· Promote high standards of safeguarding, professional boundaries, and reflective practice.

• Adapted teaching style to cater to diverse learner needs.

• Built and maintained helping relationships with children and their families.
• Monitoring the quality of key documents i.e. Key Worker Sessions, Risk Assessments, Individual Child's Care Plans.
• Supported team by demonstrating respect and willingness to help.
• Completed monthly Reg 45 quality checks of the home, feeding this back to the staff team during team meetings
• Led team meetings: delivering feedback on reg 45 quality checks, providing training on documents that have been reviewed and discussing children's plans
• Monitored staff annual leave and completed rotas ensuring that there were appropriate staffing levels for the children
• Interacted with all professionals involved with the children's care
• Attended professional meetings
• Completed risk assessments for individual children
• Completed Initial Impact Risk Assessment for new referrals
• Completed admission and discharge procedures for the home

• Assisted with day-to-day operations and completed assigned management tasks.
• Liaised with manager and other senior staff, communicating clearly and concisely.
• Led an Ofsted Inspection in registered managers absence - June 2024, achieving a Good with Outstanding Elements (Ofsted report available upon request)
• Ensure that care is provided in accordance to the Statement Of Purpose and that the children who are admitted in to the home their needs can be met within the placement
• Ensure that each child's individual care plans are developed and implemented for all children and that staff are consistently delivering care in accordance to this
• To strive constantly to empower children to reach their full potential
• To promote and advocate to ensure that each child's views, wishes and feelings are heard
• To direct and regularly supervise the staff team in the performance of their roles
• Complete supervisions / appraisals in accordance with regulations
• Complete the full induction programme with newly recruited staff, ensuring that mandatory training and an induction of the home is completed
• To maintain all necessary records in a timely manner and to a high standard
• Completing full recruitment process including reviewing CV's, invitation to interview, interviewing applications, full review of the application pack
• Completing Reg 45 quality checks of the home
• Providing On-Call support as part of the management team
• Attending professional meetings, promoting the children's views, wishes and feelings
• Working closely with education provider and attending education meetings
• Reviewing each child's risk assessments, updating the risk assessments regularly
• Delivering training in staff team meetings
• Providing support to staff on areas for improvement
• Budgeting for the home and completing fortnightly accounts
• Enrolled on the Level 5 Diploma in Leadership and Management

• Built and maintained helping relationships with children and their families.
• Monitoring the quality of key documents i.e. Key Worker Sessions, Risk Assessments, Individual Child's Care Plans.
• Supported team by demonstrating respect and willingness to help.
• Completed monthly Reg 45 quality checks of the home, feeding this back to the staff team during team meetings
• Led team meetings: delivering feedback on reg 45 quality checks, providing training on documents that have been reviewed and discussing children's plans
• Monitored staff annual leave and completed rotas ensuring that there were appropriate staffing levels for the children
• Enrolled on to the companies Management Development Programme
• Completed a one day Autism training course
• Interacted with all professionals involved with the children's care
• Attended professional meetings
• NVQ Assessor for the home
• Completed risk assessments for individual children
• Completed Initial Impact Risk Assessment for new referrals
• Completed admission and discharge procedures for the home

• Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
• Built strong relationships through compassionate care and friendly rapport building.
• Used excellent communication and interpersonal skills to engage and interact with children in need.
• Monitored and documented children's behaviours, activities and development, aiding appropriate care plan management.
• Administered medication with rigorous planning and recordkeeping.
• Promoted personal wellbeing and independence, building children's confidence through social and community interaction.
• Delivered high-quality care to children with varying needs, tailoring support to meet personalised care plans.
• Provided physical and emotional support, employing compassionate care to help children achieve their full potential.

• At Domestic and General I was working on the Customer Service department where I had various different roles, which included selling to customers and assisting them with any difficulties they had with their insurance.
• Handled customer queries and logged details of calls on the system to assist data collection and escalated concerns to the complaints team.
• Built strong customer rapport through effective questioning.
• Used expert sales and negotiation skills to secure bookings, providing excellent levels of customer care throughout.

• Supported the development needs of children aged 2-5, consistently achieving positive early learning outcomes.
• Observed, monitored and recorded the learning development of children, using different observation methods to ensure learning goals were constantly met.
• Reduced Nursery Leader's workload by effectively performing daily opening tasks, preparing resources and setting up the learning environment.
• Established trusting, respectful relationships with children, offering security and comfort.
• Supported the Nursery Nurse in the effective classroom management of children, aged from 2 to 5 years.

• Prepared nutritious meals and snacks, adhering to individual dietary requirements.
• Created caring bonds with children to ensure they felt a level of comfort and safety.
• Observed children to monitor and record their development.
• Assisted children with special needs to ensure inclusive learning opportunities.
• Supported children's' cognitive and social/emotional development through stories, songs, games and structured play, ensuring safety throughout.
• Thoroughly cleaned and disinfected all areas in the nursery to control health risks.
• Built positive, professional relationships with children and family members, providing a safe, trusting care environment.