Summary
Overview
Work history
Education
Skills
References
Certification
Timeline
Generic

Tasnia Tabassum

Birmingham,West Midlands

Summary

Healthcare professional specializing in patient observations, risk management, and safeguarding. Expertise in safe patient handling techniques, ensuring comfort and well-being. Strong communication skills facilitate positive interactions with patients, families, and multidisciplinary teams. Committed to enhancing patient care through effective time management and continuous professional development.

Overview

5
5
years of professional experience
1
1
Certification

Work history

Mental health support worker (Female Adults)

Cygnet Health Care
Oldbury, West Midlands
11.2024 - Current
  • Navigated delicate situations with empathy whilst maintaining professional boundaries.
  • Upheld strict confidentiality protocols ensuring respect for patient privacy.
  • Handled laundry and housekeeping tasks for clean living space.
  • Enhanced patient comfort by providing personal care services including bathing, grooming and feeding.
  • Established rapport with patients, made them feel secure and cared-for.
  • Monitored health condition, ensured timely intervention in case of emergencies.

Mental health support worker (Male Adults)

Cygnet Health Care
Coventry, West Midlands
10.2024 - Current
  • Managed stressful situations calmly under pressure, maintaining therapeutic atmosphere.
  • Participated in ongoing training courses, ensuring up-to-date knowledge of mental health practices.
  • Supported individuals to improve their wellbeing with weekly goal-setting sessions.
  • Built trustful rapport with clients through consistent reliability and patience.

Mental health support worker (CAMHS)

Cygnet Joyce Parker Coventry
Coventry, West Midlands
12.2022 - Current
  • Maintained detailed progress records for clients, documenting observations, incidents, and behavioural changes.
  • Responded promptly to emergency situations, including safety risks and behavioural incidents, while maintaining calm and professionalism to ensure safety and order.
  • Formed therapeutic relationships by conducting engaging conversations and supportive activities to promote patients' mental health and well-being.
  • Implemented safeguarding policies and child protection procedures, guaranteeing patient safety and security.

Support Worker

Turning Point
Bedworth, UK
09.2023 - 04.2024
  • Performed routine checks to safeguard patients' well-being by identifying any potential risks or hazards.
  • Managed patients' financial matters, overseeing budgeting and transactions to promote financial independence and responsible decision-making.
  • Assisted patients with daily personal care tasks including hygiene, grooming, dressing and feeding to promote self-reliance and boost morale.
  • Proficiently supported patients by facilitating safe moving and handling practices, including transferring, positioning, and mobility assistance to enhance comfort and well-being.

Healthcare Support Worker

Caludon Centre (University Hospital)
Coventry
02.2023 - 09.2023


  • Provided friendly, compassionate and proactive approach throughout care delivery to promote positive experience.
  • Conducted patient assessments to determine effectiveness of treatment plans, recommending changes as appropriate.
  • Observed and documented patient behaviour, promptly reporting changes to medical staff.
  • Demonstrated calm composure to respond to emergency situations and facilitate crisis interventions.

Red Cross Volunteer

Red Crescent Bangladesh
Rajshahi
01.2021 - 09.2022
  • Responded calmly and efficiently to first aid incidents, ensuring immediate attention and care.
  • Managed minor cuts, wounds, and abrasions in sports settings.
  • Monitored medication by checking and disposing of expired medications and first aid supplies.
  • Provided CPR by administering cardiopulmonary resuscitation for individuals experiencing cardiac arrest.

Education

Bachelor of Science - International Business (top up)

Coventry University

Bachelor of Science - Public Health Management

Coventry University
2024

Skills

PROFESSIONAL SKILLS

  • Patient Observations: Proficient in observing and documenting patient behaviour, recognising subtle changes, and reporting them promptly to medical staff
  • Safeguarding Knowledge: Understanding and application of safeguarding principles to ensure well-being and protection of vulnerable individuals
  • Patient Handling & Positioning: Proficient in safe patient handling techniques, including use of hoists and ensuring proper positioning for comfort and well-being of patients

PERSONAL SKILLS

  • Good Communication Skills: Ability to communicate clearly and empathetically with patients, families, and multi-disciplinary team, fostering positive rapport
  • Time Management & Problem Solving: Efficiently manages time to meet daily physical and mental health needs of patients and adept at solving challenges in a clinical setting

References

  • Available upon request.

Certification

Training with Certifications (DNA CARE SERVICES)

COMPLETED HB COMPLIANCE TRAINING | July 2025

Duty of care, Equality and Diversity, Privacy and Dignity, Fluids and Nutrition, Awareness of mental health, Handling-information, Infection prevention and control, Health and Safety, Basic life support, Safeguarding children, Dementia care, Food Hygiene, Fire Safety, Emergency first-aid awareness

COMPLETED MAPA TRAINING (Refresher)| July 2025

  • Management and intervention techniques to cope with escalating behaviour in a professional and safe manner.

Timeline

Mental health support worker (Female Adults)

Cygnet Health Care
11.2024 - Current

Mental health support worker (Male Adults)

Cygnet Health Care
10.2024 - Current

Support Worker

Turning Point
09.2023 - 04.2024

Healthcare Support Worker

Caludon Centre (University Hospital)
02.2023 - 09.2023

Mental health support worker (CAMHS)

Cygnet Joyce Parker Coventry
12.2022 - Current

Red Cross Volunteer

Red Crescent Bangladesh
01.2021 - 09.2022

Bachelor of Science - International Business (top up)

Coventry University

Bachelor of Science - Public Health Management

Coventry University

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Tasnia Tabassum