TARIKUL ISLAM

• (A company of Argenbright Group)
• Patrolling the shop floor and deterring criminal activity
• Assess and identify vulnerabilities, and work proactively to minimise risk
• Liaising with management and local authorities when applicable
• Manage vulnerable persons with empathy to not cause distress
• Completing colleague and contractor searches when required in line with customer company policy
• Digitally report incidents and use tablets/phones for daily activity planning
• Detailed and Legible incident reporting to assist the Client and Local Authorities

a proven track record in overseeing security operations in various settings, I bring a wealth of experience and expertise as a doorman. My skill set includes:

• Security Oversight: Adept at monitoring and managing security protocols to ensure the safety of premises, guests, and staff!
• Conflict Resolution: Experienced in handling disputes and de-escalating potentially volatile situations with professionalism and tact.
• Access Control: Proficient in controlling entry and exit points, ensuring that only authorized individuals are granted access.
• Surveillance and Monitoring: Skilled in utilizing surveillance equipment and conducting regular patrols to maintain a secure environment.
• Emergency Response: Trained in responding promptly to emergencies, including medical situations, fire alarms, and security breaches.
• Customer Service: Committed to providing excellent service, with a focus on maintaining a welcoming and safe atmosphere for all visitors

• Created and maintained secure, safe and welcoming environment for patrons.
• Watched CCTV footage to proactively identify suspicious or dangerous behaviour.
• Minimised threat of violence, conducting body searches and screening processes through X-rays and metal detectors.
• Monitored venue grounds and adjacent areas to proactively detect risks.
• Dealt appropriately and safely with security issues and risks, adhering to established codes of practice.
• Conducted detailed searches and confiscated unauthorised or illegal items.
• Carried out visitor screening and searches to enforce compliance with established policies.
• Applied crowd-control techniques to foster order and safety.
• Maintained accurate surveillance records and incident reporting in line with regulatory requirements.
• Handled ID checks using company system, managing customer access or denial in line with company policy.
• Upheld professional and approachable demeanor to provide customer assistance.
• Completed regular patrols after business hours, preventing intrusions and detecting problems.

• Delivered efficient and friendly service, ensuring clear communication and engagement with customers
• Exceeded customer expectations by creating a welcoming atmosphere and addressing complaints and queries effectively
• Proactively identified opportunities to enhance customer service and implemented improvements
• Maintained first-class standards by ensuring team adherence to uniform and hygiene protocols
• Managed food safety procedures, including labeling, HACCP checks, and compliance with health and safety regulations
• Addressed maintenance issues promptly and reported critical concerns for swift resolution
• Coached team members to consistently meet brand standards and provided corrective
• Feedback
• Ensured the team was knowledgeable about emergency procedures and safety protocols.