Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Kwaku Forkuo

Bedford,Bedfordshire

Summary

Demonstrates strong skills in customer assistance, crowd observation, and team collaboration. Certified in First Aid, with a keen attention to detail and proven conflict resolution abilities. Committed to ensuring safety and security while providing patient companionship.

Overview

11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Retail security officer

Total Security Services
London
12.2024 - Current
  • Maintained detailed records of all unusual activities with high levels of accuracy.
  • Identified potential threats by closely monitoring crowd behaviours.
  • Provided excellent customer service whilst carrying out security duties.
  • Monitored CCTV systems for signs of suspicious behaviour.

Warehouse operator

B&M Distribution Centre
Bedford
04.2024 - Current
  • Operation of conveyor belts ensured timely sorting of packages.
  • Met tight deadlines by efficiently processing incoming shipments.
  • Handled fragile goods delicately, minimising product damage during transport.
  • Communicated effectively with supervisors, improving overall workflow.

Carer

Giver Orphanage Home
KUMASI, GHANA
09.2014 - 08.2021
  • Offered companionship to reduce feelings of loneliness in patients.
  • Improved patient comfort by regularly changing bed linens and maintaining thecleanliness of personal spaces.
  • Adhered strictly to privacy rules, respecting the confidentiality rights of all clients.
  • Facilitated communication between patients and their families for better understanding of care plan progressions.

Education

Bachelor of Education - Mathematics

Valley View University
Ghana
08.2015 - 07.2018

Diploma of Higher Education - Education

University of Cape Coast
Ghana
09.2011 - 07.2014

Skills

  • Threat identification
  • CCTV monitoring
  • Record maintenance
  • Customer assistance
  • Crowd observation
  • Team collaboration
  • Patient companionship
  • Attention to detail
  • Conflict resolution
  • First Aid certification

Languages

English
Fluent

Certification

Security Industry Authority (Door Supervisor)

Emergency First Aid at Work

Timeline

Retail security officer

Total Security Services
12.2024 - Current

Warehouse operator

B&M Distribution Centre
04.2024 - Current

Bachelor of Education - Mathematics

Valley View University
08.2015 - 07.2018

Carer

Giver Orphanage Home
09.2014 - 08.2021

Diploma of Higher Education - Education

University of Cape Coast
09.2011 - 07.2014
Kwaku Forkuo