Kwaku Forkuo
Bedford,Bedfordshire
Summary
Demonstrates strong skills in customer assistance, crowd observation, and team collaboration. Certified in First Aid, with a keen attention to detail and proven conflict resolution abilities. Committed to ensuring safety and security while providing patient companionship.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Retail security officer
Total Security Services
London
2024.12 - Current
- Maintained detailed records of all unusual activities with high levels of accuracy.
- Identified potential threats by closely monitoring crowd behaviours.
- Provided excellent customer service whilst carrying out security duties.
- Monitored CCTV systems for signs of suspicious behaviour.
Warehouse operator
B&M Distribution Centre
Bedford
2024.04 - Current
- Operation of conveyor belts ensured timely sorting of packages.
- Met tight deadlines by efficiently processing incoming shipments.
- Handled fragile goods delicately, minimising product damage during transport.
- Communicated effectively with supervisors, improving overall workflow.
Carer
Giver Orphanage Home
KUMASI, GHANA
2014.09 - 2021.08
- Offered companionship to reduce feelings of loneliness in patients.
- Improved patient comfort by regularly changing bed linens and maintaining thecleanliness of personal spaces.
- Adhered strictly to privacy rules, respecting the confidentiality rights of all clients.
- Facilitated communication between patients and their families for better understanding of care plan progressions.
Education
Bachelor of Education - Mathematics
Valley View University
Ghana 2015.08 - 2018.07
Diploma of Higher Education - Education
University of Cape Coast
Ghana 2011.09 - 2014.07
Skills
- Threat identification
- CCTV monitoring
- Record maintenance
- Customer assistance
- Crowd observation
- Team collaboration
- Patient companionship
- Attention to detail
- Conflict resolution
- First Aid certification
Languages
English
Fluent
Certification
Security Industry Authority (Door Supervisor)
Emergency First Aid at Work
Timeline
Retail security officer
Total Security Services
2024.12 - Current
Warehouse operator
B&M Distribution Centre
2024.04 - Current
Bachelor of Education - Mathematics
Valley View University
2015.08 - 2018.07
Carer
Giver Orphanage Home
2014.09 - 2021.08
Diploma of Higher Education - Education
University of Cape Coast
2011.09 - 2014.07