Tanya Finn

• Oversaw daily operations to achieve high productivity levels.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
• Used Microsoft Word and other software tools to create documents and clear communications.
• Displayed energy and enthusiasm in fast-paced environment.
• Improved efficiency and productivity by acquiring new skills.
• Increased customer satisfaction by resolving issues.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Supported team by demonstrating respect and willingness to help.
• Worked cohesively with parents, Schools & proffesionals to address trends in SEND Parent & CYP engagement with services such as: Health, Social Care, L.A. & Education.
• Representing Parents & CYP at SEND Tribunals & Perm Ex Govenors panels.
• Building Community Cohesion within Manchesters SEND Community & Local Offer services through meaningful Parent & CYP engagement & effective Co production with services to breakdown barriers to accessing support & engagement.
• Ensuring SEND Parents & CYP Rights are upheld, bringing Formal Challenge where nesicery.

● Provided a Safe, Nurturing, Theraputic enviroment for LAC CYP from age 8+, from various L.A. that were presenting with EBD.

● Indepth Knowledge of Safeguarding, Child Protection & Law & Legislation.

● Accurate record keeping & report writing

● Delivering respectful person centred care.

● Attending meetings & panels

● Working alongside proffesionals & the CYP Foster or birth Families.

● Facilitating Family Visitation & promoting positive relationships were possible

● Managing own work load.

● Contributing too & promoting Team work.

• Fostered positive relationships with clients through professional interactions.
• Engaged families with Surestart Programme.
• Signposting & Family Support to promote service engagement with Families with a child 0-5.
• Joint working with teams such as: Health Visitors, Midwives, Libraries, Nurseries.
• Co produced, developed & delivered a Parent led programme of groups & activities. Such as: Improving Mental Health (Chill out group), Breastfeeding Support (La leche league), Smoking Cessation.
• Handled customer queries effectively, ensuring their satisfaction.
• Executed tasks promptly, resulting in improved output rates.
• Participated in weekly team meetings to discuss progress and targets.
• Communicated well with team across multiple locations.
• Factored-in abilities, needs and interests of participants in development of events and programs.
• Ran groups based on feedback from parents.
• Managed own workload, contributed to team effectiveness, developing positive relationships.