Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Tanvir Ali Mhatab

Oxford,Oxfordshire

Summary

Highly skilled professional with expertise in efficient time utilisation, exceptional customer care and management, and active listening. Demonstrates strong initiative taking, resilience under pressure, and leadership and management abilities. With a commitment to delivering outstanding service and achieving career growth in dynamic environments.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work History

Manager

I & A Restaurant
Oxford, Oxfordshire
03.2015 - Current
  • Managed team dynamics by implementing conflict resolution strategies.
  • Facilitated staff training, resulting in better customer service.
  • Maintained inventory control, reduced stock shortages.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.

Crew member

Sally
Oxford, Oxfordshire
06.2012 - 07.2025
  • Checked completed orders for accuracy, quality and presentation.
  • Trained in food safety and hygiene practices.
  • Handled customer complaints using quick decision-making to resolve issues.
  • Flexibly took on various roles to support workflow.
  • Warmly greeted customers and proactively reduced wait times.
  • Attended to customers with friendly and accurate service.

Education

GCSEs - Business B, Maths B, English C, Science B&C, Religious Studies C, Humanities C, Work Skill PASS

Cheney
Oxford, Oxfordshire
09.2009 - 06.2013

AAT Level 2 & 3 - Accounting

City of Oxford College
Oxford
09.2013 - 05.2015

Skills

  • Efficient Time Utilisation
  • Exceptional customer care and management
  • Active listening
  • Initiative taking
  • First-aid certified
  • Resilience under pressure
  • Leadership and Management Abilities

Affiliations

  • Love upgrading and modifying my car
  • Always been passionate about football. Big Manchester United fan.
  • learnt to build a gaming PC over COVID-19. Built and sold a few ever since. I enjoy gaming in my spare time

References

References available upon request.

Timeline

Manager

I & A Restaurant
03.2015 - Current

AAT Level 2 & 3 - Accounting

City of Oxford College
09.2013 - 05.2015

Crew member

Sally
06.2012 - 07.2025

GCSEs - Business B, Maths B, English C, Science B&C, Religious Studies C, Humanities C, Work Skill PASS

Cheney
09.2009 - 06.2013

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Tanvir Ali Mhatab