Tania Ferguson
Barry,Vale of Glamorgan
Summary
During my time at CAVC college I was responsible for multiple artistic projects, some of which were happening simultaneously. Throughout this period I was also working part-time housekeeping at The Vale Resort. This has evidently caused a shift in my perception of time management; to the extent that I feel much more prepared, ready and confident in my ability to be a valuable team worker.
Overview
3
3
years of professional experience
Work history
Housekeeper
The Vale Resort
Hensol, Vale of Glamorgan
06.2022 - Current
- Communicated with other staff to determine best use of resources and guest care.
- Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
Waitress/Chef
Wenvoe Gold club
Barry, Vale of Glamorgan
06.2021 - 10.2021
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Arranged tables and set up linens and silverware in preparation for guests.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Translated customer requests clearly to kitchen staff to meet specific dietary needs and preferences.
Education
Foundation Degree in Arts - Art and Bakery
Cardiff and Vale College (Coleg Caerdydd a’r Fro)
Cardiff 09.2020 -
Skills
- Self-directed
- Organised and efficient
- Hospitality background
- Food safety standards
- Highly observant
- Adaptive and creative
- Sculpting
- Drawing and sketching
Languages
English
Fluent
Timeline
Housekeeper
The Vale Resort
06.2022 - Current
Waitress/Chef
Wenvoe Gold club
06.2021 - 10.2021
Foundation Degree in Arts - Art and Bakery
Cardiff and Vale College (Coleg Caerdydd a’r Fro)
09.2020 -
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