Summary
Overview
Work History
Education
Skills
Custom
Personal Information
Timeline
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Tamzin Thomas

Penllegear,Swansea

Summary

Dedicated and compassionate Community Care Assistant with hands on experience in providing top quality care and supports to individuals. Proven ability to work effectively in fast-paced environments with a strong background in customer service and personal care. A committed professional with a strong foundation in customer service and sales, complemented by excellent communication and interpersonal skills. Demonstrates organisational and time management abilities, ensuring meticulous attention to detail in all tasks. Possesses safeguarding knowledge and expertise in medication administration, underpinned by empathy and understanding. An adaptable and quick learner committed to effective teamwork, aiming to leverage these competencies towards advancing career goals within dynamic environments. 1

Overview

8
8
years of professional experience

Work History

Community Care Assistant

Swansea City Council
Swansea, City and County of Swansea
09.2022 - 04.2025
  • Provide personal care and support to individuals in their homes to enhance their quality of life.
  • Responsibility that medication is administrated accurately and on time ensuring compliance with care plans.
  • Help with daily living activity's, always ensuring comfort and safety.
  • Maintain correct records of care provided and communicate effectively with other healthcare professionals.
  • Handle emergency situations effectively safeguarding lives within the community.
  • Adhere strictly to confidentiality principles protecting privacy rights of all individuals under my care.
  • Ensured patient dignity during personal care tasks, promoting self-esteem and respect amongst clients.
  • Completed paperwork accurately on time to ensure proper record keeping for each client's health status.

Barista

Costa Coffee
Llanelli, Carmarthenshire
04.2022 - 10.2022
  • Delivered exceptional customer service in a high-volume café environment.
  • Managed cash handling and maintained cleanliness and organisation of the workspace.
  • Worked well and efficiently as a team to achieve daily target sales.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Assisted in inventory control measures for effective stock management.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Implemented hygiene standards throughout café premises for public health safety compliance.

Permanent Makeup Artist

Triggs and James
Swansea, City and County of Swansea
11.2020 - 10.2022
  • Skilled in applying specialised techniques to create eyebrow or lip enhancements.
  • Client consultation to discuss aims and desired outcomes personalised to each client.
  • Adhere to strict safety and hygiene standards, ensuring a sterile environment and the correct disposal of needles.
  • Giving proper aftercare guidance to clients.
  • Provide good communicative skills with clients to understand clear goals ensuring trust and good relationship is built.

Hair Stylist

The Steelworks
Gorseinon, City and County of Swansea
10.2018 - 06.2021
  • Offered a range of hair services, including cutting, colouring, and stying.
  • Developed strong relationships with clients to build clientele and to understand their preferences and desired looks to enhance satisfaction.
  • Handling cash, bills and responsible for cashing up at the end of the day and finding any discrepancies.
  • Responsible to for managing and ordering stock.
  • Utilised safe practices when handling chemicals during colour treatments.
  • Welcomed walk-in customers warmly, contributing towards an inviting salon atmosphere.
  • Managed appointments and schedules to smooth workflow.
  • Maintained spotlessly clean salon workstations and tools.

Team Member

Simply Play
07.2017 - 10.2018
  • Ensuring the safety of children was always paramount.
  • Organised activities and parties for children and families.
  • Ensured cleanliness and hygiene throughout the play area and while preparing party food for the events.
  • Creating a warm and friendly atmosphere for both children and parents visiting.

Education

Diploma of Higher Education - Nursing

Gower College swansea
09/2022 - 07/2023

NVQ Level 2 - Hairdressing

Gower College Swansea
09/2018 - 05/2021

GCSEs -

Penyrheol Comprehensive
Swansea

Skills

  • Excellent communication and interpersonal skills
  • Strong organisational and time management abilities
  • Customer service and sales experience
  • Adaptable and quick learner
  • Effective team player
  • Attention to detail
  • Medication Administration
  • Empathy and understanding
  • Safeguarding knowledge

Custom

Personal Information

Timeline

Community Care Assistant

Swansea City Council
09.2022 - 04.2025

Barista

Costa Coffee
04.2022 - 10.2022

Permanent Makeup Artist

Triggs and James
11.2020 - 10.2022

Hair Stylist

The Steelworks
10.2018 - 06.2021

Team Member

Simply Play
07.2017 - 10.2018

Diploma of Higher Education - Nursing

Gower College swansea
09/2022 - 07/2023

NVQ Level 2 - Hairdressing

Gower College Swansea
09/2018 - 05/2021

GCSEs -

Penyrheol Comprehensive

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