Tammy Burgesss
liverpool,Merseyside
Summary
20 years experience of working with the most vulnerable clients in deprived areas of Merseyside, using innovative and proactive approaches to social prescribing to make lasting change in communities.
I have gained professional qualifications and have a solid history of developing and implementing employee wellness programs and client-based services.
Comfortable with conducting needs assessments and experienced in providing support and resources to employees and service users.
I am a dedicated and dependable individual with strengths in communication and emotional intelligence. Focused on using comprehensive education and training to build stronger communities and impact health inequalities in deprived areas.
Supportive Community Leader with extensive knowledge of community building and active listening. A commitment to comprehensive monitoring of resident progress to support initiative success. Adept at being part of the community while staying on top of administrative tasks.
I have supported communities that have been impacted by national news, and helped to navigate them through the storm. We have then built up the resilience of communities and provided a service for them to come together again.
Playing elite football and raising 5 children have been my greatest achievements to date and have driven my passion for making change for vulnerable people across all deprived areas.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
Work history
Head of Wellbeing
Yoga Nation
Liverpool, Merseyside
10.2020 - Current
- Applied principles of Cognitive Behavioural Therapy (CBT) to improve employee wellbeing using evidence-based practices.
- Empowered individuals to own decision-making and define career goals.
- Handled confidential information with complete discretion to respect employee privacy.
- Support individuals who have had long term illness with alternative provision of supoport
- Implemented wellbeing initiative to help boost employee satisfaction.
- Conducted motivational interviews with employees from wide range of backgrounds.
- Used coaching conversations to motivate, inspire and empower employees.
- Proactively identified employees in need of further support and social prescribing.
- Completed individual assessments to formulate personalised wellbeing plans.
- Offered face-to-face, video and phone sessions on individual basis.
- Launched employee wellbeing campaign to help raise awareness of internal services.
- Coordinated wellbeing events designed to inform and engage employees.
- Recommended process improvements to senior management to help drive employee retention.
- Mediated meetings related to employee relations as objective third party.
- Led group activity programmes to support independence and encourage community inclusion.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Provided support in social, physical and emotional areas to assist clients with integration into local community.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
Head of Wellbeing
Alt Valley community trust
liverpool, Merseyside
09.2010 - 10.2020
- Empowered individuals to own decision-making and define career goals.
- Handled confidential information with complete discretion to respect employee privacy.
- Empowered individuals to own decision-making and define career goals.
- Completed individual assessments to formulate personalised well-being plans.
- Coordinated wellbeing events designed to inform and engage employees.
- Offered face-to-face, video and phone sessions on individual basis.
- Launched employee wellbeing campaign to help raise awareness of internal services.
- Implemented wellbeing initiative to help boost employee satisfaction.
- Implemented and monitored programmes intended to reduce health inequalities
- Liaised with other professionals in health and social prescribing to coordinate holistic approach.
- Advocated on behalf of service users to protect their best interests.
- Prioritised workload to offer first-class support to caseload of service users.
- Established and maintained professional relationships to offer objective guidance and support.
NHS Personal Health Trainer
Scarman Trust
liverpool, Merseyside
09.2006 - 02.2023
- Established and maintained positive relationships with [Number] clients, maintaining excellent client loyalty.
- Managed diary to maximise client bookings.
- Used Instagram and Facebook effectively to grow client engagement and recommendations.
- Devised specific workout systems for individual clients based on performance ability.
- good verbal and written communication skills
- active listening skills
- empathy, respect, tact, and a non-judgemental, persuasive, reassuring approach
- positivity and a supportive and motivating approach
- respect for client confidentiality
- knowledge of your own limitations, when to ask for support, and when to refer a client to other specialist services or professionals
- good time-management and planning skills
- ability to work both independently and as part of a team
- IT and keyboard skills
Education
Excutive Mini MBA accelerator Programme -
In Professsional Development
01.2023 - 07.2023
Health and wellbeing in the workplace - Merseyside
UK Professional Development Academy LTD
Liverpool 08.2021 - 08.2022
Safeguarding Coordinator -
One Education
08.2021 - 08.2022
LEVEL 5 Diploma in Health and social care - Health Care
HEALTH AND FITNESS
09.2021 - 09.2022
Education and training PTTLS - EDUCATION
City in Guilds
liverpool 01.2007 - 01.2008
City in guilds level 3 Personal Health trainer - Social prescribing
Deparment of Health
Liverpool 06.2006 - 06.2007
Joint honours in social work studies and psycholog - Social Science
Edge Hill University
Ormskirk 09.2003 - 05.2006
ACCESS TO SOCIAL SCIENCE Fast track - Social Science
Edge Hill University
Ormskirk 06.2003 - 09.2003
Skills
Leadership: As a leader in the field of well-being, I need strong leadership skills to guide my team, inspire others, and drive the implementation of well-being initiatives across the organization
Communication: Effective communication is crucial for conveying the importance of well-being initiatives to employees, management, and stakeholders I need to articulate the benefits and objectives clearly
Program Development: Creating comprehensive well-being programs requires the ability to assess needs, design initiatives, and tailor solutions to the unique culture and challenges of the organization
Strategic Thinking: I need to align well-being initiatives with the organization's strategic goals This involves identifying opportunities for integration and growth
Data Analysis: Utilise data to measure the impact of well-being programs, gather insights, and make informed decisions about program adjustments
Empathy and Listening: Understand the diverse needs of employees by actively listening and demonstrating empathy This will help you tailor well-being programs to address specific concerns
Stress Management: A strong ability to manage stress, both for myself and others, is essential in a role that involves addressing mental health and wellness issues
Change Management: Implementing well-being initiatives often involves change Being adept at managing change helps employees adapt to new programs and practices more smoothly
Collaboration: Work with HR, leadership, and other departments to integrate well-being practices into the overall organisational culture
Knowledge of Well-being Practices: Stay up-to-date with the latest research, trends, and best practices in physical, mental, and emotional well-being
Project Management: Coordinate and manage various well-being projects, from conception to execution, ensuring they are completed on time and within budget
Problem Solving: Address challenges and obstacles that arise when implementing well-being initiatives Develop creative solutions that promote positive change
Ethical Considerations: Well-being initiatives might involve sensitive information Maintain high ethical standards and ensure confidentiality and privacy are maintained
Crisis Management: Be prepared to handle and support employees during crises or challenging situations that impact their well-being
15 Evaluation and Measurement: Regularly assess the effectiveness of well-being initiatives, gather feedback, and make data-driven improvements
Cultural Sensitivity: Understand and respect diverse backgrounds, beliefs, and needs to ensure that well-being initiatives are inclusive and relevant for all employees
Networking: Connect with experts in the field, attend conferences, and engage in professional development to stay informed about the latest well-being practices
Advocacy: Champion well-being within the organisation, advocating for the allocation of resources and support needed for successful implementation
Languages
English
Fluent
Timeline
Excutive Mini MBA accelerator Programme -
In Professsional Development
01.2023 - 07.2023
LEVEL 5 Diploma in Health and social care - Health Care
HEALTH AND FITNESS
09.2021 - 09.2022
Health and wellbeing in the workplace - Merseyside
UK Professional Development Academy LTD
08.2021 - 08.2022
Safeguarding Coordinator -
One Education
08.2021 - 08.2022
Head of Wellbeing
Yoga Nation
10.2020 - Current
Head of Wellbeing
Alt Valley community trust
09.2010 - 10.2020
Education and training PTTLS - EDUCATION
City in Guilds
01.2007 - 01.2008
NHS Personal Health Trainer
Scarman Trust
09.2006 - 02.2023
City in guilds level 3 Personal Health trainer - Social prescribing
Deparment of Health
06.2006 - 06.2007
Joint honours in social work studies and psycholog - Social Science
Edge Hill University
09.2003 - 05.2006
ACCESS TO SOCIAL SCIENCE Fast track - Social Science
Edge Hill University
06.2003 - 09.2003
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