Tamanna Miah
Portsmouth,England
Summary
Dynamic and results-driven professional with a strong foundation in customer service and public relations. Demonstrates expertise in accurate money handling, brand representation, and successful up-selling, complemented by a positive attitude and confident communication skills. Proficient in patient record management and product knowledge enhancement, with the ability to handle complaints effectively. Bilingual capabilities enhance communication across diverse client bases.
Overview
3
3
years of professional experience
1
1
Certification
Work history
dental nurse
Ashka Patel
Dartmouth, Hampshire
08.2025 - Current
- Assisted in performing dental procedures whilst ensuring patient comfort and safety.
- Sterilised dental instruments and maintained cleanliness of treatment areas to adhere to hygiene standards.
- Educated patients on oral hygiene practices and post-treatment care to promote better health outcomes.
- Supported dentists during examinations and procedures by providing necessary tools and materials promptly.
- Documented patient records accurately and maintained confidentiality to comply with data protection regulations.
- Collaborated with dental team for smooth clinic operations.
M&S Sales assistant
James Hall
Portsmouth, Hampshire
07.2024 - 12.2025
- Prepared necessary forms to complete transactions.
- Adhered strictly to policies and procedures for continued company compliance.
- Collaborated efficiently with team members to maintain smooth store operations.
- Multi-tasked to keep customer service levels at optimal capacity at peak times.
- Maintained knowledge of product features and promotions to effectively advise customers.
- Handled customer inquiries and resolved issues to promote satisfaction and loyalty.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
Hospitality team member at spice and shakes
Mosu Miah
Portsmouth, England
01.2023 - 02.2024
- Fostered positive relationships with customers to enhance loyalty and retention.
- Inspected products for damages and expiry dates before processing refunds.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Operated cash registers with accuracy and processed cash and card transactions.
- Served food and beverages, going the extra mile to deliver personalised customer service.
- Understood and adhered to food safety and hygiene regulations.
- Completed housekeeping duties to maintain clean and orderly Front Of House (FOH) spaces.
Education
United Kingdom - GCSE
The Portsmouth academy
Portsmouth, EnglandSkills
- Customer service
- Accurate money handling
- Brand representation
- Food preparing
- Public relations
- Time management
- Patient record management
- Product knowledge enhancement
- Bilingual or multilingual
- Successful up-selling
- Positive attitude
- Complaint handling
- Confident communicator
Personal Information
- Nationality: British
- Date of birth: 01/12/2007
Languages
Bengali, English
Certification
Driving license
Timeline
dental nurse
Ashka Patel
08.2025 - Current
M&S Sales assistant
James Hall
07.2024 - 12.2025
Hospitality team member at spice and shakes
Mosu Miah
01.2023 - 02.2024
United Kingdom - GCSE
The Portsmouth academy