Takudzwa Maminimini
Summary
Highly skilled professional with expertise in customer service, sales and warehouse work. Proficient in Microsoft Office Suite, advanced typing, and document formatting. Adept at handling warehouse equipment and handheld devices, ensuring efficient loading and unloading processes. Strong written and verbal communication skills complemented by telephone etiquette. Committed to building relationships through multidisciplinary teamwork and inbound processing. Career goal: to leverage skills in a dynamic environment that values efficiency and customer satisfaction.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
Work history
Warehouse Operative
EPE International
2023.12 - 2025.01
- Collaborated on stock checking routines, provided accurate inventory updates.
- Inspected goods upon arrival, reported any discrepancies or damages.
- Assisted team members in loading large items safely onto delivery trucks.
- Loaded and unloaded delivery vehicles, ensured safe transport of goods.
- Packed orders for timely dispatch to customers and retail outlets.
- Maintained safety regulations by enforcing strict adherence to company policies.
Warehouse Person
P.D Bannister Haulage Ltd
Bradford
2023.12 - 2024.03
- Prepared shipping labels correctly for seamless delivery process.
- Checked goods for defects before packing, ensuring high quality control standards.
- Loaded and unloaded deliveries using pallet jack to expedite tasks.
- Promoted cleanliness in the workspace which enhanced working conditions for colleagues.
- Coordinated with team members, improved overall productivity levels.
Warehouse worker
Freemans Grattan Holdings
Bradford
2023.02 - 2023.08
- Packed orders accurately to prevent damages during transit.
- Operated pallet jacks safely, preventing workplace accidents.
- Kept warehouse clean, ensuring a safe working environment.
- Communicated effectively with dispatch teams to ensure prompt deliveries.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
Team Member
Next Distribution
2021.01 - 2022.01
- Maintained clean workspace by regularly organising and tidying work area.
- Increased productivity through consistent use of handheld RF scanners for stock location.
- Minimised errors with careful attention to detail during order picking process.
- Labelled packages correctly to ensure accurate and efficient delivery processes.
Team Member
KFC
2014.01 - 2021.01
- Kept up-to-date with store promotions to provide accurate information to customers.
- Maintained clean and organised workspace to ensure efficient service.
- Used Point of Sale system efficiently, speeding up transactions.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Followed strict hygiene standards in handling food items assuring quality control at each step.
- Kept up-to-date with new promotions or menu changes, delivering accurate information to customers.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Team Member
Nando's
2019.01 - 2020.01
- Worked efficiently in a fast-paced environment by correctly processing payments and responding appropriately to customer complaints
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Supported team members during busy periods, promoting efficient work flow.
- Prepared tables complete with linen, cutlery, glassware and dishware offering a ready-to-dine setup for patrons.
- Ensured cleanliness in the dining area, contributing to a pleasant dining environment.
Field Sales Representative
Querencia Marketing
2017.01 - 2018.01
- Regularly travelled across regions to meet potential clients, expanding company reach.
- Coordinated with marketing team to create effective promotional materials that attracted new customers.
- Liaised effectively between customers and internal teams for smooth order processing and delivery schedules.
- Adapted sales style in response to client and customer requirements.
- Mastered and employed door-to-door selling techniques to increase customer base.
Education
Bachelor of Business Administration - Business and Management
Leeds Beckett University
2014.09 - 2017.06
GCSEs A-Levels -
Tong High School And College
2007.07 - 2014.06
Skills
- Data entry competence
- Time management proficiency
- Use of handheld devices
- Warehouse equipment handling
- Loading and unloading techniques
- Microsoft office suite proficiency
- Advanced typing speed
- Document formatting
- Telephone etiquette
- Strong written and verbal communication
- Time efficiency
- Customer Service
- Relationship-building
- Multidisciplinary teamwork
Affiliations
- Playing 5-Aside Football
- Gym and Fitness
- Socialising
Custom
References available upon request.
Timeline
Warehouse Operative
EPE International
2023.12 - 2025.01
Warehouse Person
P.D Bannister Haulage Ltd
2023.12 - 2024.03
Warehouse worker
Freemans Grattan Holdings
2023.02 - 2023.08
Team Member
Next Distribution
2021.01 - 2022.01
Team Member
Nando's
2019.01 - 2020.01
Field Sales Representative
Querencia Marketing
2017.01 - 2018.01
Bachelor of Business Administration - Business and Management
Leeds Beckett University
2014.09 - 2017.06
Team Member
KFC
2014.01 - 2021.01
GCSEs A-Levels -
Tong High School And College
2007.07 - 2014.06