Taizya Chulu
Camberwell,Southwark
Summary
Driven individual with excellent verbal and written communication skills, coupled with ability to manage time-sensitive targets and cultivate beneficial relationships effectively and quickly. Proficient in crafting desirable and pertinent narrative to ensure compliant, safe and informed service delivery. Committed to making significant impact in Communications as a whole.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work history
Communications Officer
Mayors Office of Policing and Crime
London, Greater London
2025.05 - Current
- Monitored industry news and trends to keep team informed of relevant developments.
- Streamlined the communication of information towards the public
- Consistently adhered to operational procedures and guidelines strictly whilst dealing with emergencies.
- Coordinated effectively with police, fire and ambulance services to ensure prompt response.
- Demonstrated strong problem-solving skills to manage unpredictable scenarios effectively.
- Handled emergency calls efficiently, ensuring swift response.
- Maintained confidentiality of sensitive information assiduously to uphold trustworthiness.
- Assured distressed callers by providing support and reassurance during critical moments.
- Managed high levels of stress effectively, maintaining a calm demeanor under pressure.
- Enhanced caller calmness through empathetic communication.
- Documented all calls meticulously, maintaining accurate records for future reference.
- Stayed updated on relevant laws, policies and regulations to maintain compliance in operations.
- Demonstrated compassion, emotional resilience and respect to handle high volume of emergency calls.
Education
Certificate of Higher Education - Law
Oxford Brookes University
Oxford 2018.09 - 2019.06
Skills
- Public speaking capability
- Ethical judgement
- Constructive feedback
- Industry networking
- Strategy
Affiliations
- Marathon Running
- Gym
Accomplishments
Certificate of Recognition - Team Player Award - Class of May 2025
Timeline
Communications Officer
Mayors Office of Policing and Crime
2025.05 - Current
Certificate of Higher Education - Law
Oxford Brookes University
2018.09 - 2019.06