Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
Hi, I’m

Taisa-Roza Grigore

London,United Kingdom
Taisa-Roza Grigore

Summary

Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.

Overview

5
years of professional experience
6
years of post-secondary education

Work History

Reiss
London, City of London

Stock Assistant
01.2019 - 03.2019

Job overview

  • Maintaining company standards and requirements in line with the job description
  • Team‑work attributions.
  • Worked effectively and efficiently to consistently achieve productivity targets and KPIs.
  • Completed work orders and packing slips with accuracy.
  • Kept a clean working area, reporting any issues to management.
  • Labelled and organised packages for accurate deliveries.
  • Accurately packed and picked high-volume orders in fast-paced environments.

Baters, Agency Elite
, City of London

London Packer
03.2019 - 12.2019

Job overview

  • Maintained clean, tidy working environments, upholding warehouse hygiene and safety standards.
  • Worked flexible hours across the night, weekend and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Followed safety guidelines when operating in hazardous environments.
  • Followed precise orders to assist with a continuous flow of goods coming in and out of the distribution centre.

Loon Fung Ltd
London, England

General Assistant
12.2019 - 12.2022

Job overview

  • Improved department efficiency by responsibly managing stock and company assets.
  • Carried out day-day-day support duties accurately and efficiently.
  • Upheld high hygiene standards by periodically emptying rubbish bins, clearing aisle spillages and cleaning high touchpoint areas.
  • Checked and processed incoming deliveries, unpacking and storing with care to avoid stock damage.
  • Have initiative and support other departments when needed or at the request of the store management team.
  • I report all the safety hazards and risk factors for a member of the store management team without delay

Loon Fung Ltd
London, City of London

Team Leader
01.2023 - Current

Job overview

  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
  • Fostered positive employee relationships through communication, training and coaching.
  • Reduced personnel injuries through encouraging safe behaviour in the workplace.
  • Promoted professionalism and effective communication among staff to develop productive relationships.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Followed opening, closing and shift changeover procedures for seamless operations.
  • Implemented safe working methods and practices by conducting regular audits and workplace inspections.
  • Undertook regular performance reviews to identify areas for improvement.

Education

Liceul Tehnologic Carsium - High school
Romania

Level 4 Diploma from ECONOMIC
09.2013 - 05.2017

University of East London
London

Bachelor of Science Honours First Class from Business Management
01.2021 - 05.2023

Skills

  • Team development strategies
  • Process improvement
  • Client support
  • Employee performance reviews
  • Employee coaching and mentorship
  • Payroll operations
  • Internal controls and audits
  • Sage 100
  • Leadership
  • Emotional intelligence
  • Microsoft Office

Interests

One of my favourite creative avenues is photography, where I use a lens to capture scenes and memories.

I enjoy volunteering and supporting children from disadvantaged backgrounds in their endeavours.

Swimming is another hobby that is very dear to me.

Languages

Romanian
Native
English
Fluent
Russian
Advanced
Italian
Advanced

Timeline

Team Leader

Loon Fung Ltd
01.2023 - Current

University of East London

Bachelor of Science Honours First Class from Business Management
01.2021 - 05.2023

General Assistant

Loon Fung Ltd
12.2019 - 12.2022

London Packer

Baters, Agency Elite
03.2019 - 12.2019

Stock Assistant

Reiss
01.2019 - 03.2019

Liceul Tehnologic Carsium - High school

Level 4 Diploma from ECONOMIC
09.2013 - 05.2017

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Taisa-Roza Grigore